Braman MINI West Palm Beach

After 7 years and 100,000+ miles it was time for a new Mini convertible. Gary Rockoff made the process easy to buy the 2012 version of what we had before in our 2005. The process wasn't so much about Gary Mini convertible. Gary Rockoff made the process easy to buy the 2012 version of what we had before in our 2005. The process wasn't so much about Gary selling us a new car, but rather helping us to let go of our attachment to the 2005 and embracing the new 2012 convertible. Life is good! Thanks Gary! More

Salesperson very friendly, told be many times about their customer satisfaction rating. I bought a used 2011 VW TDI Sportwagen in January 2012. The only issue I had during the purchase was the lack of a seco customer satisfaction rating. I bought a used 2011 VW TDI Sportwagen in January 2012. The only issue I had during the purchase was the lack of a second key/remote fob. Gary checked with the salesman that took the car in trade who indicated the previous owner had the key and he would call them to ensure they were dropping it off at the dealership. After many calls to Gary(each time he indicated he would check on the key and call me back) none of the calls were returned. I called the sales manager(got voice mail), left a message which was not returned. The bottom line is they act like any other car dealer, don't buy the car unless you have all your concerns met. Don Sargent More

Serkan (Turk) Ozer is absolutely the BEST. I generally hate the entire car buying experience. Turk made the entire experience from purchase to delivery a pleasure. He understood from the beginning exactly hate the entire car buying experience. Turk made the entire experience from purchase to delivery a pleasure. He understood from the beginning exactly what I was looking for. He made the entire process seamlessly smooth and efficient. I would highly recommend him as a sales advisor and will be purchasing my next vehicle from Braman. More

I brought my Mini Cooper S into Braman West Palm Beach dealership for a water pump on turbo charger recall...and here was the start of a nightmare. 3rd day after the recall was done I experienced my mini dealership for a water pump on turbo charger recall...and here was the start of a nightmare. 3rd day after the recall was done I experienced my mini driving rough and check engine warning appeared. I asked my husband to check under the hood and of course most of the coolant was missing.(I never had coolant leaks prior recall was done on my car) I called Braman with my problem and they told me to bring the car for inspection. Next day I got a list of problems and outrageous $2800 bill. The car was leaking cooling fluid from main water pump and hoses. It was the biggest mistake to bring my healthy car for a recall and get all these problems the 3rd day after Braman mechanics worked on my car. Now I have to put a 1/4 of coolant every morning to go to work. Braman told me they weren't going to do anything about it and I have to fix Braman mechanic screw ups on my own. I also have some facts how people bring their BMWs for a oil change and after a week they have major engine oil leaks costing owners thousands of dollars to fix the issue. This message is to warn consumers and the public to think twice before bringing their cars to this institution called BRAMAN STEALERSHIP!!!!!! Very angry consumer. More

I stopped by Braman Mini in West Palm, to gather information on a new Mini Countryman. I was met by a Client Advisor named Neil Vota. He answered all of my questions and educated me on the 2012 Mi information on a new Mini Countryman. I was met by a Client Advisor named Neil Vota. He answered all of my questions and educated me on the 2012 Mini Countryman. I left that day with all of my information ....with NO PRESSURE! I returned the next day, 5th of February and drove the Mini and purchased the Mini Cooper Countryman from Neil Vota. In the past 30 years of buying cars,I have not encountered a car salesperson like Neil. Neil was down to earth, a true gentleman who did not pressure you into a car that you could not afford. I highly recommend Neil Vota as a Client Advisor. Braman Mini should be proud of such a highly gifted person who is an asset to their corporation. Your Brother in Christ, Bro. James Coull More

The reason I have given the "5" ratings is because everytime I deal with Braman I am treated like a valued customer and made to feel welcome, especially by Ralph Fonti. I came in for service w because everytime I deal with Braman I am treated like a valued customer and made to feel welcome, especially by Ralph Fonti. I came in for service with Ralph (always a wonderful person to deal with) and ended up with a new car! I was completely happy with Danny Pena as a sales person. He was knowledgeable, confident, understanding, funny, and comfortable. He made the process of leasing my new Mini great. The other fabulous person at the dealership was John Jenkins in Finance. He made sure I understood everything about the vehicle and the leasing relationship. He never rushed me, but made me feel like I was the only person he was working with that day. More

I live in Naples FL. I visited my local Mini dealer and left with very little information on the Mini Cooper as to what advantages are to buying a Mini. There price did not convince me either on what they left with very little information on the Mini Cooper as to what advantages are to buying a Mini. There price did not convince me either on what they called a deal. There was never any follow up after the visit. So, i thought that if they can not follow up on a potential sale what would happen if i had a problem? So, I went online and sent out the information on the Mini I was looking for. The only sales Person who truly made the effort was Gary Rockoff from Braman Mini in West Palm. He took the time, even on his day off, to help me locate a Mini i was looking for to give to my wife as a gift. Even after the sale Gary is still following up. Gary Rockoff showed what a true sales professional ought to be. More

I took one of our international students from Keiser University WPB campus for her purchase on a new 2012 Mini Cooper S. We had been greatly helped by Daniel Pena who is a honest, loyal and professional University WPB campus for her purchase on a new 2012 Mini Cooper S. We had been greatly helped by Daniel Pena who is a honest, loyal and professional salesperson at Braman Mini department. With his cheerful assistance and the various choice of vehicles that Braman Mini Provided, we were able to select a Black Hardtop CooperS as our target. Please do not hestitate to stop by at Braman because you will not only just purchase the car but also join in as a family member of Braman. More

Daniel Pena cheerfully took the time my wife and I needed in order to evaluate and test drive some Mini's, inasmuch as we had no personal experience with this vehicle. The dealership had enough vehicles in in order to evaluate and test drive some Mini's, inasmuch as we had no personal experience with this vehicle. The dealership had enough vehicles in stock so that we could make choices regarding various models and options that Mini produces. We were fortunate that the dealership had a Mini that satisfied our needs, an "S" class convertible. Negotiation over price went very smoothly, no haggling- price presented, a counter offer I thought fair and acceptance by Daniels's supervisor. That is the way I like to do business. The dealership is large, very attractive and impressed me with being highly professional. I anticipate a cordial relationship with Braman in the future based on how I have been treated so far. More

We had a wonderful experience buying our Mini from Braman Motors. Danny Pena is an excellent, thorough, and service oriented sales person. We trusted him and he didn't let us down. Don't hesitate to buy from Motors. Danny Pena is an excellent, thorough, and service oriented sales person. We trusted him and he didn't let us down. Don't hesitate to buy from this dealership. It is the most professional dealership we have ever encountered. More