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Braman Honda of Palm Beach - Service Center

Greenacres, FL

4.8
2,336 Reviews

2,336 Reviews of Braman Honda of Palm Beach - Service Center

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November 21, 2023

very helpful, knew my needs and got the job done for me in such short time! educated me a little on the other things needed for my car and how it works amazing customer service ! thank you More

by Seguinea01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Salabarria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bueso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesly French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Braman Honda of Palm Beach responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman Honda of Palm Beach to be a positive one. Please don't hesitate to reach out if you need anything else. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

November 21, 2023

Your use of Email and “bot,” an appointment calendar was confusing. I thought I set up an appointment for 1230 on the computer, but Alex said it wasn’t accepted. So I had to wait a long time for my routine More

by kleehhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bueso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Braman Honda of Palm Beach responded

Thank you for taking the time to share your thoughts on working with our team. We're sorry to hear that the appointment process was confusing, and we apologize for any inconvenience. Thank you for bringing this issue to our attention! We value your business and hope to see you again. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

November 21, 2023

Yes. Like any place. always trying to push something I don't need. Otherwise, fine. More

by bawb57
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bueso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lidorys Boan
4.0
This rating includes all reviews, with more weight given to recent reviews.
X'aviera Benjamin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lesly French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Braman Honda of Palm Beach responded

Thank you for your review. We appreciate your business and hope to see you again here at Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

Nov 22, 2023 -

bawb57 responded

Thank you

November 19, 2023

Susan Rutledge is very professional and nice. You’re lucky to have her as a service advisor. More

by JOHNCOWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2023 -

Braman Honda of Palm Beach responded

Thank you, John! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

November 18, 2023

This is the only Honda dealership I will ever use. This is the second time I had Victor and he is the best!! More

by NEWAGNERFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Reynosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2023 -

Braman Honda of Palm Beach responded

Thank you for taking the time to share your feedback with us. Victor and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

November 17, 2023

Bill Kendi in the service dept handled my issue. Warranty work. He got me a loaner car. Service was very fast. I did not have to wait for anything. 5 stars for Bill More

by KENNETHHENRATTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Kendi
Nov 17, 2023 -

Braman Honda of Palm Beach responded

Thank you for your very kind review, Kenneth! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

November 17, 2023

great experience as always. I really dont have anything negative to say they are awesome! More

by aceelite23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vito Fabbro
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Kendi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bueso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lidorys Boan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vada Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesly French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Reynosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriela Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Braman Honda of Palm Beach responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

November 17, 2023

Amazing service fast and efficient Jasmine was fast and took care of me within hour was done More

by WWANNA1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Braman Honda of Palm Beach responded

Thank you so much for your kind words for Jasmine, and for taking the time to leave us this wonderful feedback! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

November 17, 2023

Extremely efficient system you have. Everyone was very friendly and courteous. The text message with the video of my car and the explanation of what was recommended, as well as the fees More

by APESTUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Kendi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry I’m so bad with names.
Nov 17, 2023 -

Braman Honda of Palm Beach responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

November 17, 2023

I wasn’t happy about my last appointment at the service department. Very disappointed with the service manager More

by TRISHAGLINTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Braman Honda of Palm Beach responded

Trisha, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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