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Braman Honda of Palm Beach - Service Center

Greenacres, FL

4.8
2,336 Reviews

2,336 Reviews of Braman Honda of Palm Beach - Service Center

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February 25, 2024

Susan in the Service Department is an absolute pleasure to work with. She always keeps our Hondas running smoothly and safely! More

by brandygaller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

Braman Honda of Palm Beach responded

Thank you, Brandy, for sharing about your experience with Braman Honda of Palm Beach. We appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 24, 2024

I was welcomed very well, addressed my concern as expected and was very pleased with the results. More

by Ervi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

Braman Honda of Palm Beach responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman Honda of Palm Beach! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 24, 2024

This is where I always bring my Honda to be serviced regardless of where I leased it. The dealership is nicely organized to handle customer needs. The service writer was helpful. However, the parts d More

by alkbbfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Kendi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Braman Honda of Palm Beach responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! We do apologize that your parts are on backorder. We will notify you as soon as they arrive! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 23, 2024

Susan is awesome, extremely helpful and knowledgeable. My experience at this dealership is always a great one when dealing with Susan More

by ROBIN.GLAZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Braman Honda of Palm Beach responded

It has been a pleasure serving you, Robin. Quality customer service is always our number one priority, and we're happy to hear that Susan met your expectations. Thank you for choosing Braman Honda of Palm Beach, we look forward to having you as a valued customer for many years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 23, 2024

Bill was very informative, patient and friendly. He updated me on everything that had to be done and what was done. More

by Tisean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Kendi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Kendi
Feb 23, 2024 -

Braman Honda of Palm Beach responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 23, 2024

Susan is wonderful. Very knowledgable and responsive; always provides good advice.. The service department is slow and expensive. More

by KWC53
Recommend Dealer
Yes
Employees Worked With
Susan Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Braman Honda of Palm Beach responded

Thank you for your review! While we're glad to hear that Susan provided you with great customer service, it's disappointing to learn that the service department didn't meet your expectations. Thank you for bringing it to our attention, and please don't hesitate to reach out if you'd like to discuss your concerns in more detail. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 23, 2024

I do all my services at Braman Honda and it’s always great, fast and reliable. More

by ARLETARMAS
Recommend Dealer
Yes
Employees Worked With
Alex Bueso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Braman Honda of Palm Beach responded

Thanks for sharing about your experience with Braman Honda of Palm Beach. We appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 23, 2024

Jasmine was easy to work with and I’m always pleased with the staff. They make it easy for me. Always great service More

by WORKSLAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Braman Honda of Palm Beach responded

Thank you for choosing Braman Honda of Palm Beach. Your feedback and rating mean a lot to us. We're glad Jasmine was able to help, and we hope to see you again! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 22, 2024

No tengo queja alguna del servicio prestado y mucho menos de Víctor muy atento y muy profesional en su trabajo More

by orlandofernandez4430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Reynosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Braman Honda of Palm Beach responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Orlando, and don't hesitate to let us know if we can be of further assistance. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 22, 2024

BEWARE! !!!! I had the oil changed and someone stole the handicapped parking permit that was in my glove box. I put it in my glove box when I got to the deal More

by Knuckles
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Feb 25, 2024 -

Braman Honda of Palm Beach responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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