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Braman Honda of Palm Beach - Service Center

Greenacres, FL

4.8
2,336 Reviews
Call Service Center (833) 594-2090

2,336 Reviews of Braman Honda of Palm Beach - Service Center

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January 03, 2024

Appt time honored. Advisor very helpful. Oil change took about 40 minutes, and I was on my way home. Excellent service. More

by NKADISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Kendi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2024 -

Braman Honda of Palm Beach responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 02, 2024

I think you need to hire some good mechanics ! !!! In that way you save your time and my time. thank you. More

by jwell2280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Catherine Rogers
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Jan 05, 2024 -

Braman Honda of Palm Beach responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 02, 2024

Very professional and I am happy. The wait time to complete the service was very short and that makes it perfect for me More

by Tandtsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vada Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Braman Honda of Palm Beach responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 02, 2024

Susan help me out wonderfully all throughout the process of getting my car fixed up More

by Odeanplunkett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Braman Honda of Palm Beach responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Susan and our team, and we look forward to working with you again. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 01, 2024

I really really had a bad experience every time I go to this dealer. Staffing is Not helpful. Plus, it seems like they do not know what they’re doing. I had a tinted window appointment on Dec. 29th, 2023. More

by ANGELCUTIE2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susan Rutledge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vito Fabbro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bueso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lidorys Boan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vada Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
X'aviera Benjamin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lesly French
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fatima De La Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriela Cabrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2024 -

Braman Honda of Palm Beach responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

Jan 05, 2024 -

ANGELCUTIE2009 responded

Good morning Mr. Salvatierra, I will be more than happy to provide you with more information and if you are unable to obtain my contact information from the date and time of my appointment, please let me know, because I believe that if I send you my contact information through this channel you will not be the only one that will receive it. My appointment date was, as I mentioned before, December 29th, 2023 at 11:00 for the Service Department and was to have my tinted windows replaced due to damage over the years since they were installed when I purchased my vehicle there, at the WPB Dealer. V/R, Nurse M.G.

January 01, 2024

Good service always for my car maintenance every time I go is always on time and a very good customer care More

by MARIAORTIZ1602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Reynosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Braman Honda of Palm Beach responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Maria, please let us know. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 01, 2024

Great customer service. Service provider communication was supurb. Car was serviced in a timely fashion. More

by jmyers234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Rogers
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Jan 02, 2024 -

Braman Honda of Palm Beach responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Braman Honda of Palm Beach, we look forward to having you as one of our valued customers for many more years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 01, 2024

The dealership was able to fix my problems with my civic. They were fixed in a timely manner. More

by emilyariana0122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vada Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enrique
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Jan 02, 2024 -

Braman Honda of Palm Beach responded

Thanks for sharing about your experience with Braman Honda of Palm Beach. We appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 01, 2024

Great customer experience with Susan. The management staff, I have a different opinion about the customer service. More

by Jebarrios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Braman Honda of Palm Beach responded

Thank you for your business and this review. We're happy to hear Susan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 01, 2024

Victor was awesome as always. Very communicative and always looking out for his customers. That’s why I keep coming back. More

by elizabethcardona27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Reynosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Braman Honda of Palm Beach responded

Thank you for your very kind review, Elizabeth. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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