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Braman Honda of Palm Beach - Service Center

Greenacres, FL

4.8
2,336 Reviews

2,336 Reviews of Braman Honda of Palm Beach - Service Center

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January 05, 2024

Great, it was a big job but it all got completed as soon as possible More

by jav.ier2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vito Fabbro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Braman Honda of Palm Beach responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 05, 2024

EXCELENT +++++ I have worked with Vito in the past and will ALWAYS continue to do so. He understands that the consumer is the one who needs to leave satisfied. He is through and always keeps you informed. More

by GKLEIN46
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vito Fabbro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2024 -

Braman Honda of Palm Beach responded

Thanks for sharing about your experience with Braman Honda of Palm Beach. Vito and our team appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 04, 2024

Excellent service and attention, solved all the issues in a timely way. I completely recommend it More

by NELNICSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vito Fabbro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Braman Honda of Palm Beach responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Braman Honda of Palm Beach, we look forward to having you as a valued customer for many years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 04, 2024

Again 3+ hours for an oil change and 4 new tires! That's with an appointment. More

by LHOELDERLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lesly French
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bacallao
Jan 07, 2024 -

Braman Honda of Palm Beach responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 04, 2024

Yes. Service representatives were very knowledgeable and handled the process from start to finish with the utmost care. More

by W.IRVINE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Braman Honda of Palm Beach responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 04, 2024

We like the convenience of the dealership, I think the price for basic maintenance was high but I was overall pleased More

by NDATRIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vito Fabbro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Braman Honda of Palm Beach responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 04, 2024

I received excellent customer service. Lesly and the staff are super friendly. Keep up the good work! More

by melissa2537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lesly French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Braman Honda of Palm Beach responded

Thank you, Melissa! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 03, 2024

Vada Fernandez is the best. She take care me very well.great advice.work fast. More

by Pat9th
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vada Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Braman Honda of Palm Beach responded

Thank you so much for your kind words for Vada, and for taking the time to leave us this wonderful feedback! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 03, 2024

My vehicle went in for a battery replacement. As part of the service, you provided a "free inspection", including the air filter & cabin filter. The air filter box was missing a bolt upon compl More

by ExpectMorefromaDealership
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Reynosa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2024 -

Braman Honda of Palm Beach responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

January 03, 2024

I had an issue with my entertainment system and Alex quickly identified that the problem was part of an open recall. The system was fixed promptly and the communication was great. Alex did a great job More

by BRIAN@BRIANPASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bueso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Braman Honda of Palm Beach responded

Brian, Thank you so much for your kind words for Alex, and for taking the time to leave us this wonderful feedback! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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