Braman Honda of Palm Beach - Service Center

Great service I was waiting to get the passenger side airbag replaced. I wanted to get a loaner as I am disabled and using the backseat is too difficult. I called I was waiting to get the passenger side airbag replaced. I wanted to get a loaner as I am disabled and using the backseat is too difficult. I called Honda America three times and asked them to authorize a loaner car for us. I was told that a supervisor would call me back. It never happened. Finally, I called Bramen Honda and was given an appointment within a week. We were late to the appointment due to very heavy traffic on Lake Worth Road. When we showed up we were immediately greeted and soon they took our car to be fixed. We waited even though we were told it would take 4 hours. After 2.5 hours the car was ready. As I was trying to get into the car I fell. Before I knew it there were 2 or 3 men helping me get up. Thank goodness I wasn't hurt. Their quick service and kind consideration for me was outstanding More

Very organized and professional Mr. Migoya was very courteous and communicative. I arrived on-time and was greeted almost immediately. I was told by Mr. Migoya that my recall issue Mr. Migoya was very courteous and communicative. I arrived on-time and was greeted almost immediately. I was told by Mr. Migoya that my recall issue would take about 90 minutes to correct and to my surprise, he was right on the money. More dealerships should operate this way. More

Exactly as advertised. Replaced airbag activator as requested by Honda. The work was done in the time specified. No charge. Service agent Roca excellent. He handled the ma Replaced airbag activator as requested by Honda. The work was done in the time specified. No charge. Service agent Roca excellent. He handled the matter at hand perfectly. More

satisfied I have dealt with Braman Honda for 26 years and have always been satisfied. I would recommend them to everyone. Alleyah was prompt and courteous and I have dealt with Braman Honda for 26 years and have always been satisfied. I would recommend them to everyone. Alleyah was prompt and courteous and had me in and out in no time. More

A good experience I was greeted immediately. My service manager was knowledgeable, polite and efficient. I felt well taken care of in a timely manner. I felt my servic I was greeted immediately. My service manager was knowledgeable, polite and efficient. I felt well taken care of in a timely manner. I felt my service manager went out of his way to service my vehicle and to keep me informed. A good experience. I will continue to use this dealer. More

Oil change , coolant change tire rotation, air bag change My car was taken care of promptly, I was told upfront how long I would have to wait and told upfront what the cost would be.My car was ready on tim My car was taken care of promptly, I was told upfront how long I would have to wait and told upfront what the cost would be.My car was ready on time.in short the Service was excelent. More

Outstanding service experience The team a Braman have provided me with, what I consider to be, a superior customer experience. They are courteous, accommodating, willing to adjust The team a Braman have provided me with, what I consider to be, a superior customer experience. They are courteous, accommodating, willing to adjust to my schedule and all at a reasonable cost of service. They give you an option of coming to your car and taking your information or going inside to a waiting area. It was better to stay in the car as they are very responsive and quickly got me on my way. Beyond that they provided me with a loaner vehicle since my service would take a few hours. And then, they had managed my expectations well, and called me to let me know my service was completed ahead of the time expected. This was my second visit to Braman for service. In both cases the same outstanding service and reasonable cost for service and parts. The first visit my consultant was Charles Krumenacker and my last visit it was Alleyah Largaespada. I can not over emphasize their positive representation of themselves, the Braman dealership and Honda. More

Oil filter change Service writer was very effficient. He followed through to make sure the car service was complete within an hour. He was clear on what I wanted done Service writer was very effficient. He followed through to make sure the car service was complete within an hour. He was clear on what I wanted done but explored options with me. More

Very good service Braman Honda of Palm Beach Service Center was very good. Service writer was very efficient. Wonderful experience with service center. Car service was Braman Honda of Palm Beach Service Center was very good. Service writer was very efficient. Wonderful experience with service center. Car service was complete within an hour. More

Excellent service Didn't have to wait long for service advisor or greeter. Everything was ready when they said it would be .The courtesy car was ready and he explained Didn't have to wait long for service advisor or greeter. Everything was ready when they said it would be .The courtesy car was ready and he explained how everything worked. He was pleasant and took time to explain what work was done on my car. More