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Braman Honda of Palm Beach - Service Center
Greenacres, FL
2,339 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,339 Reviews of Braman Honda of Palm Beach - Service Center
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September 28, 2019
If your car is new and still under warranty they ignore issu They promise you the world when selling me my 2 Honda CR-V 2018 purchased the same day brand new. I have issues with my fan speed going up and down on They promise you the world when selling me my 2 Honda CR-V 2018 purchased the same day brand new. I have issues with my fan speed going up and down on its own. It’s not constant but happening about 75% of the time. I have had to turn the car on and off 4-5 times because the fan will be blowing at minimum speed very little cold air on a scolding hot car that was sitting in the sun. I took the car in and just a few hours latter was told to pick it up because it’s fine. They told me this was my fault for driving in the eco mode. I told them o own another exact car and never had this issue but they said that was not true and that all their cars do that. After calling other dealers to help me, I was told that braman Honda does thus, if it’s under warranty they want you in and out of there without spending on your car but when the warranty was over they will find 20 extra issues because the more the larger your bill. Please beware More
by dpasqualetto
September 18, 2019
Your Time Counts I am always appreciative of the fact Braman Honda service team always values your time as something important to them! Everything is done rapidly with I am always appreciative of the fact Braman Honda service team always values your time as something important to them! Everything is done rapidly without being rushed. Thorough without unnecessary distractions. Simply "Let's get you on your way". Free Wi-Fi, courtesy rides, coffee, comfortable waiting rooms. Nice going!! More
by Deacon Gerry
Employees Worked With
Valerie Chrystal
September 13, 2019
Service From sales to service department, I never have any problems.. Alleyah always takes good care of me. I’ve been going to braman for the pass 8 yrs. Ke From sales to service department, I never have any problems.. Alleyah always takes good care of me. I’ve been going to braman for the pass 8 yrs. Keep up the good work!!! More
by Mandy
Employees Worked With
Alleyah Largaespada
September 12, 2019
The Best Advisor The service was great, Alleyah was very professional. She did everything in her power to make that I satisfied with my service. I have been doing car The service was great, Alleyah was very professional. She did everything in her power to make that I satisfied with my service. I have been doing car services with only her for a long time because I know she will go above and beyond to satisfy my needs. More
by Smith
Employees Worked With
Alleyah Largaespada
September 12, 2019
Have used Braman’s for 8 years. My Honda had to be towed in to the shop. I called Valerie (she was my service advisor at last servicing appt) to let her know it was on the way. She m My Honda had to be towed in to the shop. I called Valerie (she was my service advisor at last servicing appt) to let her know it was on the way. She met me and explained process they would use to determine problem, approximate time to complete and cost. Next morning she called with information so I could decide how to proceed and that it might take several days to complete repairs. I was provided a courtesy car for a couple of days. Repairs were completed sooner than expected. I have been taking my car to Braman’s for 8 years for servicing and repairs. Thanks Valerie for your courteous and professional manner. BTW: My Honda drives like a new one. More
by Janet R
Employees Worked With
Valerie Chrystal
September 11, 2019
Professional & courteous Valerie communicated well and was easy to speak to and get in touch with. Once my car was ready, she explained exactly what happened to my vehicle and Valerie communicated well and was easy to speak to and get in touch with. Once my car was ready, she explained exactly what happened to my vehicle and got me on my way without any inappropriate delays. I will hopefully be scheduling future services through her exclusively. So far I am pleased with Braman Honda. More
by Kevin M.
Employees Worked With
Valerie Chrystal
September 07, 2019
A One for service Kudos and thanks to Valerie Crystal for always going the extra mile to ensure customer satisfaction. She is and always has been top notch in the Serv Kudos and thanks to Valerie Crystal for always going the extra mile to ensure customer satisfaction. She is and always has been top notch in the Service Arena. More
by Honda Fan
Employees Worked With
Valerie Chrystal
August 30, 2019
Very bad customer service Susan was very short and nasty with me, i was very polite, i guess she was having a bad day. Would not recommend going unless you deal with someone e Susan was very short and nasty with me, i was very polite, i guess she was having a bad day. Would not recommend going unless you deal with someone else More
by Katherine
Employees Worked With
August 23, 2019
Gilbert Gil. We are extremely satisfied with Braman HONDA. We go to GILBERT GIL and extremely HELPFUL and knowledgeable. Because of him I am very satisfied with Br We are extremely satisfied with Braman HONDA. We go to GILBERT GIL and extremely HELPFUL and knowledgeable. Because of him I am very satisfied with Braman. More
by Tonilamanna
Employees Worked With
Gilbert Gil
August 22, 2019
Awesome, Affordable, and Honest! My car has been giving me MAJOR problems these past few days, and the last thing I wanted to do was take it to a dealership so i looked at every youtu My car has been giving me MAJOR problems these past few days, and the last thing I wanted to do was take it to a dealership so i looked at every youtube video and google article possible just try and figure it out myself. Long story short, when I finally decided to take it to the dealership I got EXCELLENT customer service from my service advisor John Johnston. He had great hospitality, responded to me in a very timely fashion and provided me with an overall great experience. The mechanic that worked on my car, Kiet Phan, really did an awesome job and truly went Above and Beyond when it came to repairing my car. I just had to show my gratitude on this review page after being served so well. Thanks guys! More
by Frederic Aurelien III
Employees Worked With
John Johnston , Kiet Phan
