Braman Honda of Palm Beach - Service Center
Greenacres, FL
2,339 Reviews of Braman Honda of Palm Beach - Service Center
Received excellent service, thanks for your help Gilbert. Quick and efficient care for my car. Everyone was very friendly and nice and clean waiting area. Quick and efficient care for my car. Everyone was very friendly and nice and clean waiting area. More
Great costumers service I love Honda cars every one is nice and helpful they work with you and try to get you in a car that you want costumers service I love Honda cars every one is nice and helpful they work with you and try to get you in a car that you want More
Great service Keep up the good work Arlenys Davila (Service Advisor) and the Technicians too. It was a pleasure working with Ms. Davila on the services needed, she Keep up the good work Arlenys Davila (Service Advisor) and the Technicians too. It was a pleasure working with Ms. Davila on the services needed, she was very helpful.. More
Valerie Chrystal provided an excellent customer experience! Fitting us in on a busy weekend day, I called in the morning the day of. I usually will do whatever I can to avoid bringing our cars into dealerships Fitting us in on a busy weekend day, I called in the morning the day of. I usually will do whatever I can to avoid bringing our cars into dealerships because of the delays, waits, and time lost from the commitment. Valerie served up an entirely opposite experience than what I was dreading. She squeezed us in, personally met us for the intake of our vehicle, in 5 minutes I was out the door after dropping off our vehicle for a service with a promotion discount. A couple hours later, it was done! Plenty of time left to pick up our car before we needed it for the next day. She checked off all our boxes with a smile on her face, and we couldn't have been more satisfied with the service. Thanks Braman! More
great service all the time Susan is the best get me in and out quickly a real pro at her job. Keeps me informed thru all my service needs and take care of my wife's car and mine Susan is the best get me in and out quickly a real pro at her job. Keeps me informed thru all my service needs and take care of my wife's car and mine. Great Service all the time! More
Honda is the best Susan always has a smile and takes time to explain the service that is being done and goes over everything after the service has been completed. Susan always has a smile and takes time to explain the service that is being done and goes over everything after the service has been completed. More
Braman Honda - October 2019 We recently had what was undoubtedly one of the worst dealership experiences we've ever had, and this is the second time we've encountered such issues We recently had what was undoubtedly one of the worst dealership experiences we've ever had, and this is the second time we've encountered such issues at Braman Honda. It is IMPOSSIBLE to spend less than an hour at Braman Honda regardless of what you're doing (pick-up, drop-off, etc.) because of process inefficiencies. Front-driveway attendants were rude and pushy when dropping our vehicle off for service during a recent visit. We needed a rental car - it took almost a half hour just for someone with Enterprise to return to the office. We called in advance requesting an SUV or van, but they only had a sedan upon our arrival. We dropped our vehicle off in the morning --- we were then told that they needed to keep it overnight because they didn't get it until "late-day". The main problem we brought the van in for was not addressed. They also neglected to perform another service we brought our vehicle in for, citing "time constraints." On pickup, when they handed me the invoice, it was wrong. They did not pull our maintenance history, warranty record, purchase agreement, etc. and then I had to wait another 30 minutes for them to correct my invoice. Braman Honda doesn't value my time, and they certainly do not make me feel valued as a Honda customer. I am unlikely to return to Braman Honda and am likely to drive further away to go to a different Honda dealership. More
outstanding friendly and helping, every one from service department from appointment to service adviser, enterprise loaner, coutrsey van and cashier. will recomm friendly and helping, every one from service department from appointment to service adviser, enterprise loaner, coutrsey van and cashier. will recommend to friends. Thank you. More
Awesome Service Women Valerie and Alleyah are awesome service women. I mainly worked with Alleyah. She was on top of her game in regards to her work ethic. She was very pol Valerie and Alleyah are awesome service women. I mainly worked with Alleyah. She was on top of her game in regards to her work ethic. She was very polite, friendly, and informed me of everything that I needed to know. She answered all of my questions as well. Overall, Alleyah is great in regards to service and I would definitely recommend her. Valerie is also a great in regards to service. She is also on top of her game and will get the job done as well. Overall, awesome people and I truly appreciate their work ethic and friendliness. More
THEY AIM TO PLEASE Once again the Braman Honda Team has gone the extra mile to ensure customer satisfaction during my recent service appointment. Thank you one and al Once again the Braman Honda Team has gone the extra mile to ensure customer satisfaction during my recent service appointment. Thank you one and all!!!! More