Braman Honda of Palm Beach - Service Center

Service was good and timely. However a $13 charge on a $257 bill for upkeep of their building was not explained before hand or needed as the markup on parts should cover that. However a $13 charge on a $257 bill for upkeep of their building was not explained before hand or needed as the markup on parts should cover that. More

Jasmin is an excellent service advisor. Her professionalism, knowledge, and curtesy are very much appreciated. Keep up the good work Jasmin!!! Her professionalism, knowledge, and curtesy are very much appreciated. Keep up the good work Jasmin!!! More

Alex Bueso at Braman Honda is always friendly and professional. He is a great example of how a service provider should be. Braman Honda of Palm Beach is one of the best dealers I've ever dealt with. professional. He is a great example of how a service provider should be. Braman Honda of Palm Beach is one of the best dealers I've ever dealt with. Prompt and done right the first time. More

I stopped in to find out why my tire pressure light kept coming on, after multiple trips to another Honda dealership. Alex was very helpful and provided a reasonable explanation, unlike the 10 others who ha coming on, after multiple trips to another Honda dealership. Alex was very helpful and provided a reasonable explanation, unlike the 10 others who had "assisted" me to no avail. Thanks for going over and above Alex and for examining all my tires just to double check they were ok. More

Excellent service , very professional and attentive to all details . Will be back to see Him all details . Will be back to see Him More

David HusikPlease don’t leave a response asking me to David Husik Please don’t leave a response asking me to contact Carlos Gonzalez, because you give a phone number for Ali Chamas. Obviously Carl David Husik Please don’t leave a response asking me to contact Carlos Gonzalez, because you give a phone number for Ali Chamas. Obviously Carlos Gonzalez is afraid of giving his own number out and doesn’t want to deal with complaints. I would give a 0 star if I could. I finally felt the need to post this review. I have leased or purchased 6 Honda vehicles from Braman Honda of Palm Beach and had them serviced there, in total we have had 14 Honda’s. I now go to Ed Morse Honda for service. I will no longer take my cars to Braman for service after what happened the last time with a simple oil change on my daughter’s 2019 Honda Civic EX. The service technician forgot to install the two front screws that attach the shield that has to be removed to access the oil pan drain plug and oil filter. It cost me $400.00 to have it replaced by Coggins Honda in Deland, FL., which was not reimbursed by Braman. The Coggins service advisor spoke with a Braman Manager while I was at Braman. The Coggins service advisor stated the only way it had happened was because the 2 front screws were not installed after the oil change and the Braman Mgr. denied responsibility. The Braman Mgr. stated to the Coggins service advisor while I was at Braman that they get one of these a day; and I can understand why if the service technician is forgetting to install the screws. The Braman manager also tried to blame the car’s damage on my teenage daughter who was driving the car. While I was on the phone with him after the car had been repaired, he requested to speak to her and proceeded to blame and accuse her. He insinuated that she had hit something while driving and was attempting to blame their negligence on her. I do have the documentation along with photos that were sent to Braman. Prior to this incident I would repeatedly have to return to the service advisor, after having my car worked on, to remind them to top off the Windshield Washer Fluid, which is part of the service we pay for. The one time they put water in the Windshield Washer tank and I know it was water because it was clear. I also had to go back to the service advisor when they forgot to put the oil cap back on after a oil change on our 2003 Honda Odyssey LX. The service advisor asked if the oil cap was on when I came in for service. It had been on and while the service advisor was getting the service technician, I discovered the oil cap between the Radiator and the AC and installed it myself. Neither the service advisor or technician had nothing to say not even an apology. A person shouldn’t have to check their vehicle before they leave to see if the service they paid for was fulfilled properly. More

Best man to talk to about what you need he will make sure you get treated right and bring you to the right path very loyal man of his word for sure!! you get treated right and bring you to the right path very loyal man of his word for sure!! More

They don’t back there cars they sell. Unorganized, inefficient..overpriced on everything. Honda’s have issues with there cheap rubber seals and moldings, paint issues galore. They don’t back what they inefficient..overpriced on everything. Honda’s have issues with there cheap rubber seals and moldings, paint issues galore. They don’t back what they sell and they really don’t want repeat customers. More

I called to make an appointment for a long overdue inspection and service on my car. Rodney was very helpful, and explained the process. Bill helped me the day I went in. He called me and explained al inspection and service on my car. Rodney was very helpful, and explained the process. Bill helped me the day I went in. He called me and explained all that the car needed done and told me how much it would be. I love the fact that there was good communication and there were no surprises when I had to pay for the service done to my car. I am thankful for their professionalism and great service. I will definetely be coming back. More

The best service department ever. Vito was amazingly helpful, as was everyone else there. I am truly impressed. I Wouldn't go anywhere else. They made everything easy for me from timing to repairs need helpful, as was everyone else there. I am truly impressed. I Wouldn't go anywhere else. They made everything easy for me from timing to repairs needed. It is also a very well-run efficient department. More