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Braman Honda of Palm Beach - Service Center

Greenacres, FL

4.8
2,336 Reviews

2,336 Reviews of Braman Honda of Palm Beach - Service Center

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February 09, 2024

The service advisor, Bill Kendi, was very helpful and efficient. He kept me informed during my appointment. More

by herblevine12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Kendi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2024 -

Braman Honda of Palm Beach responded

Thank you for the kind words for Bill and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 09, 2024

I was told (on the phone) the service would take 45 minutes. It took almost 8 hours. Arrived at 8am the service was concluded at 4pm. Upon arrival Jasmine said it could take 5 hours and got me a rude More

by acroller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Hernandez
Feb 09, 2024 -

Braman Honda of Palm Beach responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 08, 2024

Awesome very Intentive, Excellent communication. Was able to accommodate me at last minute, Drive a person excellent personality More

by NETTCHERY2625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Weisbrot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vada Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Braman Honda of Palm Beach responded

Thanks for sharing your thoughts about your experience with Braman Honda of Palm Beach. Scott, Vada, and our team appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 08, 2024

Deliver time as promised. Jazmin is fabulous and very professional always with a smile in her face. More

by JANILTZAB29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Braman Honda of Palm Beach responded

Thank you so much for your excellent review! We are so glad that Jasmine had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman Honda of Palm Beach to be a positive one. Please don't hesitate to reach out if you need anything else. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 08, 2024

The Service Advisor Susan makes the process easier and makes the extra effort to ensure everything is taken care of. More

by xraymike95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Braman Honda of Palm Beach responded

Mike, We are very happy to hear Susan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 08, 2024

Easy to make an appointment online. Service department kept me in the loop by text while servicing my car. Jasmine was knowledgeable and friendly, explained invoice. More

by SandraGuerra2152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Braman Honda of Palm Beach responded

Sandra, Thank you so much for your kind words for Jasmine, and for taking the time to leave us this wonderful feedback! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 08, 2024

Very friendly, on time & kept me informed at all times, Susan was Great Great Experience all around More

by phil76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Braman Honda of Palm Beach responded

Phil, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Susan met your expectations. Thank you for choosing Braman Honda of Palm Beach, we look forward to having you as a valued customer for many years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 08, 2024

Extremely fast service. Very professional, efficient and pleasant service advisor. Waiting area was clean as well More

by MARKSTEPANEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lesly French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Braman Honda of Palm Beach responded

Mark, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Lesly and our team, and we look forward to working with you again. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 07, 2024

He is kept in touch with the issues of my needs for the vehicle awesome person More

by LISJJRBANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimy Kercius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimy
Feb 07, 2024 -

Braman Honda of Palm Beach responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 07, 2024

First time in for Oil change and tire rotations service and check of all vital areas. Vada was great she got me in and out and less than 1 1/2 hour and half even had my car washed for me. Everyone there More

by Volvo S 60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vada Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Nolasco
Feb 07, 2024 -

Braman Honda of Palm Beach responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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