Braman Honda of Palm Beach

Filled out Auto Trader form online. This internet sales person was first to respond and fully answered questions. Other dealers were vague. Alfonso Suarez was very friendly and helpful in showing me vehicl person was first to respond and fully answered questions. Other dealers were vague. Alfonso Suarez was very friendly and helpful in showing me vehicles. I was a sure thing but we negotiated for a while and came to a fair price for both buyer and seller. More

I'll tell you what I am 37 years old and I never had in my entire life a sucj a great experience buying my New 2013 HOnda accord; Very professional and excellent environment, very clean place; I will re in my entire life a sucj a great experience buying my New 2013 HOnda accord; Very professional and excellent environment, very clean place; I will recomend everybody to Brahman Honda. More

Friendly people, good deals, what's not to like! I'm happy with the purchase of my car. Would recommend them to anyone who wants the same experience I'm happy with the purchase of my car. Would recommend them to anyone who wants the same experience More

We have been driving Hondas for more than eight years. Our daughters drive Hondas and suggested that we change to this brand from the one we had driven for several years. We have found the salesman, Barry Our daughters drive Hondas and suggested that we change to this brand from the one we had driven for several years. We have found the salesman, Barry Rosengarten, very helpful and knowledgeable (sp?). We were given his name by our neighbors who have been his customers for several years. This is the first time that I have used the new car sales department at Braman Honda. However, I have used the service department for a long time. Our service advisor is "Mr. Ed" Lederman. The personnel at this dealership are all pleasant to us as customers. More

Alexis Acosta was a very polite and and outstanding salesman. He explained and answered our questions correctly.I wish him all the luck in his career. I also experinced Alex Gladunow as a very good Lea salesman. He explained and answered our questions correctly.I wish him all the luck in his career. I also experinced Alex Gladunow as a very good Leasing Specialist All over everybody was very friendly and helpful. Since I bought 2 cars from Braman Honda before I felt to come back. Best Regards Benita Stjernvall More

I was referred to Braman Honda by my hair stylist, who had a great experience buying a Honda Civic for his wife last year. I had stopped first at another Honda dealer (the competitor), but wasn't impress had a great experience buying a Honda Civic for his wife last year. I had stopped first at another Honda dealer (the competitor), but wasn't impressed with their selection of used Honda Accords. The competitor's sales professional was OK, but I just didn't feel good about the experience. (I've been a GM buyer my entire life, so switching to a Honda was a big deal for me). When I went to Braman the next day, the experience was entirely different. First, the selection of cars was better. They had exactly what I wanted --several to choose from --and in a price range that fit within my budget. Feguener came over as my friend and I were looking at the models, and offered his assistance in a very professional manner. He wasn't pushy, only interested in my needs. HIs manager, Julio, came over to help out as well, since Feguener was new in his sales role. Feguener patiently took me on two different test drives, and then he and Julio helped me work through the numbers--including the trade-in allowance. After we signed the paperwork, Brandon took over and finished the financing, which was also a pleasant experience. They trusted me to bring my cash back later and let me drive the vehicle home that day. After Brandon, Eli (insurance person) helped me transfer my car insurance from the trade-in to the new Accord. The hand offs from one person/department to the next were seamless and smooth. Being a process quality expert, I appreciated that! Also, the atmosphere in the showroom among the other employees was relaxed, friendly and upbeat....vs. having an aura of stress like a lot of other dealerships. This is the sign of good leadership / management. So, hats off to that leader--in addition to the employees I've already mentioned. Thanks again for a great buying experience. I told my hair stylist he was right, and I won't hesitate to recommend Braman Honda of Palm Beach to my friends who may be looking for a car in the future. More

Dealership sold the car to me knowingly that my lease along with my S-Corp name. After 2 weeks Salesman want us to change the contract and resign the lease just on my name. When I asked that I need my along with my S-Corp name. After 2 weeks Salesman want us to change the contract and resign the lease just on my name. When I asked that I need my money back immediately on car return sales man informed me that it i snot possible and only way is to get he new lease contract under my name or return call and wait for deposit money back. I have to escalate the matter to Mike R General Manager who helped and instructed finance staff to return our deposit. Sales team at Braman Honda just want to sell the car and in case of exceptions do not help instead Salesman and Head of Sales threatened me that a Tow truck will be send to my home and car will be repo Again thanks for the General Manager who understood the situation and perform the action as per rules More

We came to Braman Honda of Palm Beach expecting only to look around so that we could get an idea of what we might want to purchase/lease in the near future. However, our experience with Mike and Paulo was look around so that we could get an idea of what we might want to purchase/lease in the near future. However, our experience with Mike and Paulo was so extraordinary, and their customer service skills so far beyond our expectations, that we found ourselves not only eager to deal with them but also more then happy to give them the opportunity for our business. With their attentiveness and efforts to accommodate both our needs regarding the vehicle and our financial limitations, they presented us with a model and an offer that was greater then we could have anticipated. They went beyond being good salesmen to going the extra mile to make us feel like they truly wanted to do the best they could for us and that our complete satisfaction was the most important part of the interaction. Not only do we love our vehicle but we are totally satisfied and incredibly pleased with the entire purchase process that went along with it. We already have, and will continue to, recommend Braman Honda of Palm Beach to anyone/everyone we know and we look forward to continuing to do business with them for many years and cars to come! Thank you to Mike & Paulo again and again! More

Lawrence Millar quoted an aggressive price after an internet enquiry, and unlike many other Honda dealerships in the area, honored this price when actually visiting the dealership. We asked for a few a internet enquiry, and unlike many other Honda dealerships in the area, honored this price when actually visiting the dealership. We asked for a few additional accessories, and these were installed within and an hour, and the car was ready to drive away. The whole experience with sales and the finance department was quite refreshing, and I would definitely recommend their internet department if you know exactly what you want, and are looking for great deal. More

Overall, it was the worst experience I've ever had with a dealership. Sales rep was unprofessional, misleading, and just plain bad at her job. Do yourself a favor and look elsewhere if your in the mar with a dealership. Sales rep was unprofessional, misleading, and just plain bad at her job. Do yourself a favor and look elsewhere if your in the market for a vehicle. This was my first experience with Brahman Honda and it will be my last. More