
Braman Honda of Palm Beach
Greenacres, FL
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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They made a fair deal in record time due to our time constraints. I would highly recommend this dealership. Happy with the sale and the product. constraints. I would highly recommend this dealership. Happy with the sale and the product. More
I worked with Ali Daye from sales for the purchase of my new Honda Odyssey EX-L. Ali was super professional and answered all of my questions and concerns. He was patient and attentive to my needs. I will hi new Honda Odyssey EX-L. Ali was super professional and answered all of my questions and concerns. He was patient and attentive to my needs. I will highly recommend Ali and the dealership to my friends and family members. More
Omar was honest, hard working, truly wanted our business, cared about our needs. We had a Honda before but this is our new permanent Honda home. cared about our needs. We had a Honda before but this is our new permanent Honda home. More
I was very happy with the services I received, the transmission on my Honda had gone and I needed a car that day! Everyone I delt with was very helpful and made a not so happy problem go away! and no transmission on my Honda had gone and I needed a car that day! Everyone I delt with was very helpful and made a not so happy problem go away! and now i have a wonderful pre owned Odyssey. More
I had an outstanding experience on the lease process of my new Honda Pilot. Thanks to Domingo Mateu and his team I negotiated all details on the phone and went to the dealer to pick up the car without any my new Honda Pilot. Thanks to Domingo Mateu and his team I negotiated all details on the phone and went to the dealer to pick up the car without any waste of time or surprises on the numbers. Congratulations for such a professional and honest business, which is not easy to find in this car business. Thanks, Carlos More
Good experience with this dealer. We are returning clients and are Honda fans. We also have worked with Sam Poala. He is also a very pleasant person. This dealership has the ability to deal with co clients and are Honda fans. We also have worked with Sam Poala. He is also a very pleasant person. This dealership has the ability to deal with conflicts and are willing to please the client. What else can you ask for. More
My experience with the financing department was a complete nightmare! After being approved for my leased vehicle, I never received any paperwork in the mail from the financing company when the first complete nightmare! After being approved for my leased vehicle, I never received any paperwork in the mail from the financing company when the first payment was due. I've had leased and financed cars in the past and have always gotten paperwork in the mail within 2-3 weeks of purchase from the bank. I was concerned because I did not want my payment to be late, so I contacted Braman. I was forwarded to D. Alvarez who was abrupt and offered no explanantion except to say the paperwork should be arriving any day, which it didn't. I contacted him again and all he offered was to take my cc info over the phone for the payment. This alarmed me because I had never encountered such a practice. Banks want there money when you purchase or lease and immediately contact you to let you know they're handling your account. I was weary about just giving my cc over the phone without an explanation as to what was going on, so I went to the dealership. I met with Mr. Jhon Vrona who brought me to his office and informed me my paperwork had not been processed in a timely manner which is why I hadn't received anything from Honda Financial. Ironically, it was sent for processing after my call to D. Alvarez that I hadn't received anything! Both of these men were condescending and abrupt in there dealings with me. I felt like I was being brushed off each time I spoke or dealt with them. All I was trying to accomplish was getting my payment done in a timely manner and getting my acct. info. With 2 days left before my payment was due, I ended up having to make my payment to D.Alvarez who assured me he would contact Honda Financial to notify them my payment had been made. I made it a point to confirm with him several times that he would this, as he had not been forthcoming so far. I expressed my concern about the payment arriving late and having it reflect negatively on my account,again he assured me and I thought my ordeal was finally over. Imagine my surprise when I received the notice for my 2nd payment due and it showed a balance for the previous month as well!!!!! Where had my payment that I made to D.Alvarez gone??? No one to this day has answered that. I again had to subject myself to a visit to Mr.Vrona because I was done with D.Alvarez and Mr. Vrona as well, but I had no choice as he's the financing mgr. I went there completely frustrated and aggravated. D.Alvarez and Mr.Vrona were not interested in helping me resolve a situation that was created internally because someone did not follow through on my behalf, as the customer. Mr. Vrona was rude and unprofessional in his dealings of this situation. No one took accountability. This was all finally resolved by a conference call with myself, Honda Financial and Braman. I spoke with a rep from Honda Financial who informed me there had never been a payment sent on my behalf from Braman. This was all unnecessary and could have been resolved quickly. It's sad that my sales experience was great and completely fell apart thereafter. I won't buy or lease from Braman Honda ever again because of this. More
The sales experience was handled very professionally. Very friendly and efficient staff. The sales process from beginning to end was very smooth. I got a great price on a great vehicle. Very happy with m Very friendly and efficient staff. The sales process from beginning to end was very smooth. I got a great price on a great vehicle. Very happy with my purchase. I also received a fair price for my trade. More
I spoke with Miguel Arocho by phone. Not only did he NOT take responsibility for the service issue in question, he then passed me on to the SALES DEPARTMENT. He was of no help. BE VERY CAREFUL ABOUT BUY take responsibility for the service issue in question, he then passed me on to the SALES DEPARTMENT. He was of no help. BE VERY CAREFUL ABOUT BUYING USED CARS HERE. My daughter bought a used car last year from them. One year later, she returned to their service department for a checkup (they wanted $100 for this) and was told she'd need to spend 3k on 4 new tires, an alignment and a new rack and pinion steering gear box. She was told that the car was unsafe to drive. The car had been driven only 13k over the last 12 months and was sold with "new tires." from the same company's Used Sales Department! She walked out and got a second opinion, whereupon she was told that the car needed only 2 new tires, that it was safe to drive, that the total repair cost would be $1300 instead of $3,000, and no new rack/pinion was needed. Clearly this was a case of Braman Honda taking advantage of a young 20-something woman, where they thought they could make a buck (or 3k in this case) and get away with it. CAR BUYER BEWARE. More
I had been to Braman Honda for Battery replacement and Ashley helped me replace it free of charge . No questions asked. Great customer service.Awesome job Ashley.Also the turn around time was very quick . Ashley helped me replace it free of charge . No questions asked. Great customer service.Awesome job Ashley.Also the turn around time was very quick . Have no complaints about th eway Ashley handled the issue. More