Braman Cadillac Miami

I asked for a trade in value for my car from Vinny. As I was 4 hours away, I was told to provide photos, video, and a local dealer's trade in value on paper (which was almost double what they offered). I pr was 4 hours away, I was told to provide photos, video, and a local dealer's trade in value on paper (which was almost double what they offered). I provided it all. Then they wanted the carmax appraisal because they will only match the carmax. Carmax is usually the lowest possible value for any car because it is based on a check value. Even my carvana quote had about an 80% better value than braman, and they don't even see any images of the car. Braman offered about half the KBB trade in value for my car. Their dealer fees are also on the higher end. Go to KBB and get a trade in estimate. Go to carvana to get a quote. Definitely do research so you get the best ,or at minimum, fair trade in deal. Sad that it is up to the buyer to do the work so not to get taken advantage of. More

Trying to get information on my 2009 srx no one will return my calls .they had it since December28 2020 it is now January15 2021 .its there to have sensor lights check .from a previous time .called Alex return my calls .they had it since December28 2020 it is now January15 2021 .its there to have sensor lights check .from a previous time .called Alex and manager everyone always busy . but do not return my calls . can someone help me get my car back repaired More

The used car sales department was very misleading with their internet pricing. They tried charge me some BS dealership fee $$$$ and some bogus government fees $$$ in addition to price listed on the inter their internet pricing. They tried charge me some BS dealership fee $$$$ and some bogus government fees $$$ in addition to price listed on the internet plus taxes and the usual title fees. When I called them on the BS, I got the lamest response/excuse. Buyers be ware. Don't fall for the smoke and mirrors. Don't let the big name fool you. More

car specialist not too special I took my 1995 Cadillac Eldorado with 44k original miles for a diagnostic and possible cure to an intermittent rough running issue. After $280 diagnos I took my 1995 Cadillac Eldorado with 44k original miles for a diagnostic and possible cure to an intermittent rough running issue. After $280 diagnostic I was told that the car needed four injectors replaced, but that all eight would be best at a cost of $2,000+. I was told that each injector cost $192.00. I then asked for a copy of the diagnostic result and was told that they could not print one out due to the age of the car. I stated that the car was worth about $3,600 as per blue book (even though it's in mint condition, original paint and no prior accidents) and that I would seek to do the work for less. I searched the internet and was able to get the original ACDelco injectors @ $72.00 each and had the work done by an independent mechanic. Well the problem continued after replacing all eight injectors. Shortly after posting my original review I was notified by Cadillac management that the service manager for Braman Cadillac would contact me. It's been over three months since I was told that someone would contact me. First the specialist was not exactly what I expected in a specialist from Braman Cadillac then the service manager never called or reached out to me. needless to say I am very disappointed as I would just like to have the car fixed and show the public why they should look forward to owning a Cadillac (vintage or new.) More