Braman BMW West Palm Beach - Service Center

I am avoiding this dealership for service at all costs, even if I have to drive double the distance. I have only been twice to this dealership, and each time I wait 4 to 5 days before I get my car back. Ev even if I have to drive double the distance. I have only been twice to this dealership, and each time I wait 4 to 5 days before I get my car back. Every time I got the car back, the problem was not fixed and I had to take it again more than once before they fix it right. I am very disappointed in this dealership and in BMW for having such a poorly managed dealership represent the BMW brand. More

My name is Menia, It is indeed a pleasure to recognize Braman BMW as among the best automobile repair facilities in Okeechobee west palm beach fl area. Your facility has met my stringent criteria in all a Braman BMW as among the best automobile repair facilities in Okeechobee west palm beach fl area. Your facility has met my stringent criteria in all areas; reputation equipment ,facility appearance,good and well done customer services,community reputation, and scope of service. I commended Mr. Kerry Crowder my service advisor for an excellent services you provided on my vehicle and also thank you and your service manager Ron for went out of your way to help me and listen to my concern with the weeks my car was there. KERRY U THE BEST!!!!!! I wanted to let everyone knows how much I appreciate it.:) More

Visited this dearlship today for a problem about the dash wood trim color fading in one section in my 2012 BMW 328i with only 10,500 miles on it. I was left sitting waiting for over 25 mn for an advisor wood trim color fading in one section in my 2012 BMW 328i with only 10,500 miles on it. I was left sitting waiting for over 25 mn for an advisor to show up but never did. No advisor was insight - when asked were would they be, I was told they were either in meetings or on their lunch break... Finally I had to leave to attend my other business matters... Very lousy service, certainly not to what a BMW service is supposed to be. More

Rude Staff. Plenty of other places with pleasant staff we will be servicing at. Particularly rude female greeter who didn't care that she set us up for a roadside accident by her careless driving and then d will be servicing at. Particularly rude female greeter who didn't care that she set us up for a roadside accident by her careless driving and then despite horns continued to back up her car in an exit lane, then gave mouth , and attitude suitable for a low class bar slime. Not a credit to this dealership and has turned me off this dealership completely More

I came in for service and left with a new X1. While my car was being serviced I visited Mario Ceresa who had sold me my 2009 328i. I was curious about the X1 and asked for a test drive. I liked it so much car was being serviced I visited Mario Ceresa who had sold me my 2009 328i. I was curious about the X1 and asked for a test drive. I liked it so much, between Mario and Michael Rotter, they made me a good deal to trade my '09 towards the new X1. I'm very happy with my new vehicle and Braman. Service is great, loaners always available, service coordinator Joy is great and knowledgeable. Braman has won my continued business. More

I SERVICED MY BMW 128i AT BRAMAN MOTORCARS AND AM NOT ONLY VERY SATISFIED WITH THE OVERALL WORK AND SERVICE, I'M THANKFUL !! EDUARDO ADVISED ME AS TO WHAT SERVICE WAS DUE WHEN I CALLED, AND GAVE PROFESSI ONLY VERY SATISFIED WITH THE OVERALL WORK AND SERVICE, I'M THANKFUL !! EDUARDO ADVISED ME AS TO WHAT SERVICE WAS DUE WHEN I CALLED, AND GAVE PROFESSIONAL PERSONAL SERVICE, KEEPING ME POSTED DAILEY, START TO FINISH. IT'S GREAT TO KNOW I CAN COUNT ON BRAMAN FOR ALL MY NEEDS, FROM REGULAR MAINTENANCE, TO REPAIRING THE DING IN MY CAR !! More

First I whas at the service departement and see joy rivas a wonderful and professional And Classy lady ,after giving me to Mr Lazar for the exploration to buy a new car I like the style of Darren this g a wonderful and professional And Classy lady ,after giving me to Mr Lazar for the exploration to buy a new car I like the style of Darren this guy sale luxury car (not rugs)a gentleman. Wonderful experience !!! I whas so comfortable I send him a Freind the sam day . I well recommend Mr Lazar . Best, Jean Doyen de Montaillou More

my car is being repaired, for over a month , and they failed to deliver it on time, no courtesy car even offered. no update. If i dont call and check no one calls me and give me an update of the status o failed to deliver it on time, no courtesy car even offered. no update. If i dont call and check no one calls me and give me an update of the status of the car. After a month I was told that I can pick up the care that monday, Monday morning comes, I called, and i was told that the car is not going to be ready for another 2 weeks, because some bracket is need and only can be delivered from Germany. I was given an attitude of " oh well there is nothing we can do about it but to wait" this is not acceptable, because I am paying the lease of my care and I cannot use it. This is the worst costumer service I ever gotten from a body shop and from a body shop that works with BMW. More

I feel that I have a personal relationship with Mr. Colon. He's become a integral part of my overall BMW experience. First I had a 3 series. Now a 7. He always takes great care of me and my vehicle Colon. He's become a integral part of my overall BMW experience. First I had a 3 series. Now a 7. He always takes great care of me and my vehicles. The loaners provided by the dealership are also a big plus. More

All great news... Braman is lucky to have both Kalon Stoakley and David Sidlower. I have been bringing in my car since it was purchase over three years ago and i feel that my team is getting better Stoakley and David Sidlower. I have been bringing in my car since it was purchase over three years ago and i feel that my team is getting better and better. I enoy and trust my relation with both gentlemen that I am dealing with. Infact when they called me about my rear tires have a wear issue I appoved the replacment before they finsihed telling me. In short, I have that much trust with both men when it comes to my car and protecting my family. Chad Tendrich More