Braman BMW West Palm Beach

Our salesman, Willie was exceptional. He really knew everything about the car. His knowledge and the service he provided exceede our expectations even long after the sale. We have never experienced th everything about the car. His knowledge and the service he provided exceede our expectations even long after the sale. We have never experienced this level of service at any other dealership in the area. More

Simply it was an excellent service and we got the vehicle we needed. Willie showed us every sngle feature available on the X5. This gentleman is extremely knowlegable with evry aspect ad features on the X5. we needed. Willie showed us every sngle feature available on the X5. This gentleman is extremely knowlegable with evry aspect ad features on the X5. Afte the test drve he showed us and toured us through the service department. This is smething no other person ha dne for us. More

Beautiful showroom and excellent service reputation Beautiful showroom and excellent service reputation Very friendly sales staff and personable manager Finance department extremely helpful Salesper Beautiful showroom and excellent service reputation Very friendly sales staff and personable manager Finance department extremely helpful Salesperson Willie went out of his way to accomodate our needs second car purchased at this dealership and would not buy anywhere else More

Braman made everything easy. I showed up one morning asking for information about an X5 and Willie Orth spent his entire day with me. We talked about my needs/wants and then test drove multiple vehicle asking for information about an X5 and Willie Orth spent his entire day with me. We talked about my needs/wants and then test drove multiple vehicles before deciding. Then Willie went on the hunt to find EXACTLY what I was looking for. The sales manager was reasonalbe and the finance department made it all happen. I would recommed Willie and Braman without hesitation. More

I have bought several BMW's from Braman and specifically, from Nick Patel. Although I live and work in Tampa, I still buy my new BMWs from Nick. The level of service before and after the sale I get from Nic from Nick Patel. Although I live and work in Tampa, I still buy my new BMWs from Nick. The level of service before and after the sale I get from Nick makes it worth the complexity of buying from a dealer that's not in my area. I'd like to commend and thank Nick for his superior service. I strongly recommend Nick and Braman every chance I get. More

Willie is a nice and good salesman. He was fine to work with however his follow up is poor. We bought my wifes car and there was a scratch in the rocker panel, during delivery Willie and the GM said "make with however his follow up is poor. We bought my wifes car and there was a scratch in the rocker panel, during delivery Willie and the GM said "make an appointment, take it to service, we will get it fixed while you wait." A week goes by and I take it to service and they said they needed to keep the car and we would have to make another appointement to come back. I made an appointment to do so and Missy gets a call from serivce the day before the appointemtn who said it needed to be arranged as a sales concession and she would have to call Willie to work it out (why cant you work that out amounst yourselves and not involve your cusotmer?). Missy talks to Willie everything is supposedly fine, she comes in and they had to give her a rental, becuase it is not warranty serice it is a sales concession, sales later does not give a PO to enterprise who charges us for the rental, it was later refunded but required repeated follow up from us to do so, I felt like there was little follow through and it was aggrivating. Then we come back a month later to buy ANOTHER car from Willie on January 8th. It had to be ordred and Willie said it would be 6-8 weeks, at the time of purchase he said he would call me with a production number so we could track it's progress. Today (1-25) I get an email from Willie who sends me the production number and said the delivery will be March 31 (12 weeks from order). It is what it is and I am willing to wait, but given his track record for follow up, I am curious if the order was entered in a timely manner. Perhaps its the end of the month and he needed to turn the order in for his commission. More

Very helpful and knowledgeable staff. They took time with me and I never felt rushed. They taught me the features of the car and made sure I was comfortable with them. They offered for me to come back with me and I never felt rushed. They taught me the features of the car and made sure I was comfortable with them. They offered for me to come back for more instuctions as I gained more confidence. Mr. Orth was a pleasure to work with. More

I went to this dealership solely to learn about thew BMW car lineup and was immediately greeted by Willie Orth who proceeded to explain the various models, their specifications and their price points. After car lineup and was immediately greeted by Willie Orth who proceeded to explain the various models, their specifications and their price points. After ascertaining my desire for a 7 series he immediately put me in a 750 Li for a test drive explaining during the ride the features of this model, the various offered specifications and the functioning of the navigation system. After the test drive, I decided to purchase this car if the price was reasonable knowing full well that the model that I had chosen was expensive to begin with. Our negotiations on price at purchase were fair, in my opinion. After purchase, I also was able to test the service dept.I was greeted very courteously with an appointment that was on time and work performed was excellent. Because of my experience, I would not hesitate to recommend this dealership and Willie Orth for a BMW purchase. More

Over the many years I have been purchasing vehicles, I have met very few dealerships and salespeople that will be upfront and to the point in a timely manner. As an informed consumer, I usually know what have met very few dealerships and salespeople that will be upfront and to the point in a timely manner. As an informed consumer, I usually know what I want before approaching the dealer. In theory, this should allow for a quick and easy transaction minimizing my time and the dealerships time. That had been in theory however as most dealers still seem setup for delay tactics - multiple hour visits, approvals from higher end managers that "can't be located...". Even after many hours, many will pressure you with the "stacking approach" of calling in multiple salespeople, floor manager, finance manager, etc. and having them stand around you until a deal is signed. Braman BMW and John Weltzien were such an exception to these findings. John recognized that I was informed and knew which BMW model I wanted, the options it needed to have, and the lease terms I was looking to negotiate. The process of buying a car has never been simpler or quicker. In just a short time, John arranged to have my M3 convertible built the way I wanted it, a date in a few weeks to take delivery and tour the BMW factory in Germany, and John even arranged (at my request) to have the M3 arrive at the BMW Performance Center in South Carolina! Now my 14 year old son can join in the fun of watching our new M3 join the family! I could not be happier with the treatment that Braman and John Weltzien gave me. He is knowledgeable, upfront, to the point, and values my time. I can't imagine ever going anywhere else for the next one. More

We have been in business with Braman Motorcars for years. We have purchased at least 26 cars for both personally and show. The service has been outstanding since day 1. Freddy has always gone above and bey We have purchased at least 26 cars for both personally and show. The service has been outstanding since day 1. Freddy has always gone above and beyond for our company, and the owner. Braman has also had us at the Racewat events at the Palm Beach Raceway which have been awesome! We will always send customers to you for vehicles and great customer service! More