Braman BMW Miami - Service Center

service Service was good, Althought the car was not ready in one day, I was informed in time of the progress. thank you and see you next time Service was good, Althought the car was not ready in one day, I was informed in time of the progress. thank you and see you next time More

Excellent service I was helped by a great Customer Specialist , he was professional at all times and very friendly. The service was really fast, less than a day my car I was helped by a great Customer Specialist , he was professional at all times and very friendly. The service was really fast, less than a day my car was ready, great attention at all times. I'am really happy with the service. More

Excellence Service The service department overall is the best in the state, i cannot express how much loyalty i have with Braman Dealerships because of the BMW service d The service department overall is the best in the state, i cannot express how much loyalty i have with Braman Dealerships because of the BMW service department. Thanks to the top two service employees Maruf M. and Chris Barraes. More

Satisfied Got a loaner car. I had the problem fixed and got a free car wash. I was not expecting that. I am very satisfied customer. Got a loaner car. I had the problem fixed and got a free car wash. I was not expecting that. I am very satisfied customer. More

Absolutely Great Experience I took my car for oil change, a recall and some minor issues. They dropped me off in my office and later picked me to go pick up the car. Car was supe I took my car for oil change, a recall and some minor issues. They dropped me off in my office and later picked me to go pick up the car. Car was super clean. Thanks More

Service with Integrity! From the moment I pulled up to the repair curbside the service was more than expected. My representative came in ontime and helped someone before me, From the moment I pulled up to the repair curbside the service was more than expected. My representative came in ontime and helped someone before me, but she was efficient and courtesty so the wait was well worth it. She took care of my needs quickly and professionally. I was impressed with her and her knowledge of my car. It was as if she'd done her research prior to my visit. I called back the following day because of some changes to the car and she promptly returned my call. This is service with a smile! More

Service review Im extremelly satisfied with how friendly and efficient everything were. I was pleased to know that having purchased my car at Brammann made me a spe Im extremelly satisfied with how friendly and efficient everything were. I was pleased to know that having purchased my car at Brammann made me a special client at the service department. More

Excellent Service.. This service is great!!!!, affordable for busy people because we don't have to interrupt our routine waiting for the service, while waiting for the se This service is great!!!!, affordable for busy people because we don't have to interrupt our routine waiting for the service, while waiting for the service to be done, we can drive a similar car for no cost, what is amazing. More

Terrible service department My experience with the service dept at Braman BMW has been abysmal, to say the least. It's impossible to reach a live person in the service dept. and My experience with the service dept at Braman BMW has been abysmal, to say the least. It's impossible to reach a live person in the service dept. and I've left multiple voicemails for Service Advisor Chris Pagan, but have yet to receive a call back. I asked to speak with a Manager, and guess what? I had to leave him a voicemail...and he never called back! Not impressed... More

WARRANTY IS A LIE I CALLED A DAY PRIOR TO MY BMW PURCHASE WITH VIN NUMBER AND WAS TOLD VEHICLE IS UNDER WARRANTY UNTIL MARCH OF NEXT YEAR BUMBER TO BUMPER BRAKE PADS AN I CALLED A DAY PRIOR TO MY BMW PURCHASE WITH VIN NUMBER AND WAS TOLD VEHICLE IS UNDER WARRANTY UNTIL MARCH OF NEXT YEAR BUMBER TO BUMPER BRAKE PADS AND EVERYTHING. I PURCHASED THE BMW 328I AND NOTICED THE BRAKE PADS WERE SKIPPING SO I TOOK IT FOR SERVICE. FROM THE BEGINING IT WAS THE BIG SONG AND DANCE THAT I MADE THE BEST PURCHASE EVER WITH A BMW WHEN I TOLD THEM I PURCHASED IT FROM OFFLEASEONLY THERE ATTITUDE CHANGED (I GUESS THERE SALES DROPPED WITH SUCH GREAT COMPETITION) i LEFT VEHICLE AND RECEIVED A CALL IN 3 HOURS THAT THE BRAKE PADS HAD RUSTED TO THE ROTER AND THEY WOULD NOT COVER IT BECAUSE THE COMPUTER SHOWS THAT VEHICLE WAS NOT DRIVEN FOR MORE THAN 2 MILES IN FOUR MONTHES. ARE YOU KIDDING ME? WHAT IF I WAS ON MILITARYT LEAVE? SICK?TRAVELING? THE SERVISE RECEIT SAID WARANTY NOT COVERED DUE TO WEATHER CONDITIONS. NO HURRICANES,VOLCANOS, TSUNIMIS IN FLOREIDA THAT I CAN RECALL IN THE PAST 4 MONTHES!! STAY AWAY FROM THIS DEALERSHIP IF THIS IS THERE SERVICE DEPARTMENT CAN YOU IMAGINE THIER SALES DEPARTMENT. BMW DOES NOT STAND BEHIND THERE PRODUCT. More