Braman BMW Miami - Service Center

Horrible service Worst service experience ever. They hate to deal with manufacturer warranties, and BMW Corporate does nothing but apologize. Steer clear of his place. Worst service experience ever. They hate to deal with manufacturer warranties, and BMW Corporate does nothing but apologize. Steer clear of his place. Your best bet is to drive to Lauderdale, or Vista. More

Excellent service It is always a pleasure to make an appointment with Benjamin Ferrer. Thank you, I always take my vehicle at this dealership and they are very friendly It is always a pleasure to make an appointment with Benjamin Ferrer. Thank you, I always take my vehicle at this dealership and they are very friendly and helpful. More

Great service and on time Known my service advisor for over 15 years It has always been great pleasure I only wish I bought my car in this dealership and not one far Known my service advisor for over 15 years It has always been great pleasure I only wish I bought my car in this dealership and not one far More

Excellent service Excellent, superior service every single time, Maruf is always responsive when calling, friendly and problem solver. Makes all the difference in the w Excellent, superior service every single time, Maruf is always responsive when calling, friendly and problem solver. Makes all the difference in the world when service is the best. More

Great service! Fast in and out Easy to schedule appointments. I was there dropping off my car for service and it took me 20 min from the moment I entered to the moment I was leaving Easy to schedule appointments. I was there dropping off my car for service and it took me 20 min from the moment I entered to the moment I was leaving with a loaner. I highly recommend this dealership. More

Great experience with service at Braman BMW Miami I've been going to Braman BMW since I bought my 328i used in 2013. I'm very satisfied with the service that Marlon my advisor provides. He is very kno I've been going to Braman BMW since I bought my 328i used in 2013. I'm very satisfied with the service that Marlon my advisor provides. He is very knowledgeable about my car and trustworthy. I've taken my car in for all kinds of service and repairs; my experiences are always great, as Marlon does a great job listening to any issues I need resolved and looking for any other issues the car may have. The mechanic staff also completes the work very quickly, though it's always sweet to get a new loaner to drive around! More

Great Service Always a pleasure to deal with Jessika. She takes care of all my car's needs and is informative as to readiness. Got a loaner and my car was returned Always a pleasure to deal with Jessika. She takes care of all my car's needs and is informative as to readiness. Got a loaner and my car was returned washed and clean. Thank you! More

Amazing Jose was very polite and honest. He offered great customer service. The place is comfortable and he made you feel relax. I recommend it!!!! 100% Jose was very polite and honest. He offered great customer service. The place is comfortable and he made you feel relax. I recommend it!!!! 100% More

Best Service Ever!!! The service dept is outstanding, its the was they welcome you when you arrive. Very generous and friendly, and their personality is awesome. Also my s The service dept is outstanding, its the was they welcome you when you arrive. Very generous and friendly, and their personality is awesome. Also my service advisor Maruf is very attentive when I call with a problem. Besides that BMW is my favorite car, and this is my 3rd one, the service dept has a great impact as to why I continue to be a BMW customer. More

Over the top pricing for service I serviced my BMW135 for the drivers side window that fell behind the door panel. My contact person @ the dealership was nice enough to describe the p I serviced my BMW135 for the drivers side window that fell behind the door panel. My contact person @ the dealership was nice enough to describe the part that was broken behind the door panel. It was describe as a piece of plastic that held two hinges that pulled up and lowered the window.. Not only was the part not in stock,but then the cost of the part and labor came to play. With already leaving the dealership with a loaner car.. I had no other choice but to accept a $874.00, plus taxes, charged for the small plastic part that had broken. To add to the above, when I did pick up m car, the door panel had a permanent hole (noticeable), done during service. Currently, I am awaiting 14 business days for a new door panel to come in. To be honest, next time I will do my research and find an alternate place to service my car.. The service was horrible & the price was super unreasonable even for a BMW. I am Very disappointed. More