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Braman BMW Miami - Service Center

Miami, FL

4.6
970 Reviews
Call Service Center (786) 577-5220

970 Reviews of Braman BMW Miami - Service Center

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March 20, 2025

Great customer service, the team is polite, personalized attention, courtesy, impecable personnel and very nice facilities More

by RIC2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bismarck Guerrero
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Mar 21, 2025 -

Braman BMW Miami responded

Ric, Thanks for sharing your thoughts about your experience with Braman BMW Miami. Bismarck and our team appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 20, 2025

Always feel like I’m getting fleeced. They recommend unnecessary repairs and incorrectly diagnose. They also charge way more than other bmw dealerships and the pricing is always changing. More

by NIQUE12760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nassar
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Mar 21, 2025 -

Braman BMW Miami responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Thank you, Luis Matos Service Director Braman BMW Miami

March 20, 2025

Service made and was delivered with flays in the reading systems controlling oil pressure of the tires and others to mention few . How can I trust service made with alarms showing when turning on the engin More

by FAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrey Lopes
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Mar 21, 2025 -

Braman BMW Miami responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Thank you, Luis Matos Service Director Braman BMW Miami

March 19, 2025

Great service at service. Thanks Maruf and Braman Miami always 100%. Very happy with the service More

by JORGEVESLASCO774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neikeends Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osvaldo Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cleverton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Pimienta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Velazco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zevallos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Riviera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2025 -

Braman BMW Miami responded

Jorge, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 17, 2025

Quick in and out, clear explanation, the loaner was appreciated, thanks for the car wash! More

by RAYWATERHOUSE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey Gonzalez
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Mar 18, 2025 -

Braman BMW Miami responded

Ray, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman BMW Miami! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 16, 2025

Great service by Maruf, highly recommend. Very attentive and proficient. Goes above and beyond to make sure all needs are met. More

by JORGEDEZ88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
maruf
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Mar 17, 2025 -

Braman BMW Miami responded

Jorge, Thank you! Maruf and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 15, 2025

Braman BMW is great because they make scheduling easy and they seem to be always available to take your appointment. They have all the parts you need in stock and ready to go. The service is fast - same day More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrey Lopez
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Mar 16, 2025 -

Braman BMW Miami responded

It has been a pleasure serving you, Jason. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Braman BMW Miami, we look forward to having you as a valued customer for many years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 15, 2025

All around great! Service advisor was prompt and clear on the work needed. The service done was completed in a timely fashion. Ave was clean when it was delivered. Eve More

by danieltimiraos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Israel
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Mar 16, 2025 -

Braman BMW Miami responded

Thank you so much for your excellent review, Daniel! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman BMW Miami to be a positive one. Please don't hesitate to reach out if you need anything else. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 15, 2025

Great love that location quick fast service in and out I will always bring my car to that location More

by CHARLENE51291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Salas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2025 -

Braman BMW Miami responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 14, 2025

This dealership always provides me with great service! There attention to detail is consistently on point. More

by ACONNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maruf Muchallah
Report | Print
Mar 16, 2025 -

Braman BMW Miami responded

Thanks for sharing your thoughts about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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