Braman BMW Miami - Service Center

BMW service Jose has been consistently friendly, helpful and a please to work with for the past couple years. I highly recommend him and the Braman family. Jose has been consistently friendly, helpful and a please to work with for the past couple years. I highly recommend him and the Braman family. More

Service visit This was my first time at Braman (South Motors is typically my BMW home) and I was greeted by Alex after making an appt. online. Everything was smoot This was my first time at Braman (South Motors is typically my BMW home) and I was greeted by Alex after making an appt. online. Everything was smooth from drop off to pick up. He even provided me with additional information regarding my tires for which i was visiting in the first place. More

Excellent customer care and interaction Yes the customer interaction from when I pulled up to the dealer up to when I received my car was excellent, but what I paid almost $400 for wasn't fi Yes the customer interaction from when I pulled up to the dealer up to when I received my car was excellent, but what I paid almost $400 for wasn't fixed to my satisfaction. I do believe if I confront anyone they'll simply tell me that's "how it's suppose to be". I'm due back at the dealer in a month. I hope to confront them then. Overall excellent customer service especially from Armando which I dealt with mostly. More

Excellent service received from Mr.Marcos Rodriguez.Servic Due to an Excellent service from Mr. Marcos Rodriguez (Service Consultant) very concerned with customers needs ,Delivered company values. He dedicate Due to an Excellent service from Mr. Marcos Rodriguez (Service Consultant) very concerned with customers needs ,Delivered company values. He dedicate enough time treating customers by respect and names. You don't find too many people like him More

THANK YOU The quality of service I receive every time I'm there is consistent and always exceeds my expectations. I'm also very happy with my service Advisor Je The quality of service I receive every time I'm there is consistent and always exceeds my expectations. I'm also very happy with my service Advisor Jesica Rivera she's very Profesional and goes above and beyond to help me with any issues or questions I may have. More

efficient had basic service done, had car 1 yr...took 1.5 hrs waited for car. Could have been a little shorter wait time. Waiting area had TV's and comfortabl had basic service done, had car 1 yr...took 1.5 hrs waited for car. Could have been a little shorter wait time. Waiting area had TV's and comfortable seating, no refreshments, no cell service for ATT and no WIFI password posted More

Great customer service Anxiety had built up due to a lot of questions and concerns that I had about servicing and repairs of my car, all that anxiety disipated as my questio Anxiety had built up due to a lot of questions and concerns that I had about servicing and repairs of my car, all that anxiety disipated as my questions were answered and my car got the service needed. I really felt like living the " Customer is king" culture More

Over all great. Maruf is a great service advisor. I recommend him 100%, he is diligent and always has a BMW service loaner available so I don't have to wait for my ca Maruf is a great service advisor. I recommend him 100%, he is diligent and always has a BMW service loaner available so I don't have to wait for my car. Thank you. More

Pleasantly surprised Based on the negative reviews I read before my appointment, I was pleasantly surprised at the overall service. The after service car wash was below a Based on the negative reviews I read before my appointment, I was pleasantly surprised at the overall service. The after service car wash was below average. There was still a big banyan tree berry glob on the hood that remained after the wash. It seemed to show little attention to detail to the final product. More

Jomar is the BEST Until I was assigned to Jomar as my service advisor my experience with Braman was extremely sketchy and not great. Jomar has gone above and beyond and Until I was assigned to Jomar as my service advisor my experience with Braman was extremely sketchy and not great. Jomar has gone above and beyond and I can't thank him enough. The only reason why I am considering leasing my 5th BMW with Braman is because of him. otherwise I was prepared to leave when this lease was up next August. More