Braman BMW Miami - Service Center

Body work and service The repairs were done fast and they always kept me updated. Mr. Albin from body shop and Felipe from service were extremely helpful and worked togethe The repairs were done fast and they always kept me updated. Mr. Albin from body shop and Felipe from service were extremely helpful and worked together to get any car done as fast as possible More

great service very efficient, Armando was very easy to work with and pleasant. Everything was taken care of, and pick of car was easy. Great team overall to work w very efficient, Armando was very easy to work with and pleasant. Everything was taken care of, and pick of car was easy. Great team overall to work with. Thanks! More

Service Department I dropped my car over with a drivers side window not functioning and left it in great hands with two of the best people you have there.Jordan Philacto I dropped my car over with a drivers side window not functioning and left it in great hands with two of the best people you have there.Jordan Philactou and Felipe Bocangel from the Service Department. You need to clone these two guys ! Because of them i'm super happy with my visit there they were super professional and helpful.You need to use their customer service skills to train the other departments especially the cashiers,if you have three ladies sitting in the cashiers area then why not all three of them are able to help the customers? The lady(Hispanic dark skin) that was sitting in the middle she was not interesting of helping me she was pointing the other two ladies which at that time they were busy with other customers. I'm not sure if she is a manager and or with a different role but if that is the case why is she sitting there??? More

Service At Braman BMW service every thing was quick and smooth, all very professional. My experience was wounderful as I now know going for a service car tur At Braman BMW service every thing was quick and smooth, all very professional. My experience was wounderful as I now know going for a service car turn less the okay. Jose was very prifecional and I will keep coming to him. More

Great service! My service manager even noticed my wipers were shot and he requested to be changed. He anticipated my request. Between waiting there and taking a loan My service manager even noticed my wipers were shot and he requested to be changed. He anticipated my request. Between waiting there and taking a loan car to come back, the service was so fast that I decided to wait. What else can I say? The only minor problem was that that the carwash was poorly done. More

Bad service Muy mal servicio hacia el cliente , engaño en el contrato de least , y la atención pésima , nunca más compro un carro ahí gracias..!!! Espero que se Muy mal servicio hacia el cliente , engaño en el contrato de least , y la atención pésima , nunca más compro un carro ahí gracias..!!! Espero que se den cuenta que cualquier cliente no compra ahí cuiden y atiendan bien a sus clientes.. More

Outstanding service adviso Professional courteous and helpful understood the value of time and getting work completed Affable likeable friendly Understood the model car knowl Professional courteous and helpful understood the value of time and getting work completed Affable likeable friendly Understood the model car knowledgeable about what is necessary to repair without any prolonged explanation More

outstanding, Best customer Service everyone is extremely nice and helpful from the moment you drive in all the way till you car is returned. thank you Jose for all the help everyone is extremely nice and helpful from the moment you drive in all the way till you car is returned. thank you Jose for all the help More

Jessica for president! Jessica is amazing. She listened to all my concerns and offered solutions. Jessica elevates the BMW ownership experience. I've been working her for ov Jessica is amazing. She listened to all my concerns and offered solutions. Jessica elevates the BMW ownership experience. I've been working her for over 3yrs now. THANK YOU! More

Engine light turned on Filipe was very professional and took care to ask if I had an extended warranty and saved me over $300 because I was partially covered. He also arrang Filipe was very professional and took care to ask if I had an extended warranty and saved me over $300 because I was partially covered. He also arranged for a loaner car -- which was fantastic. Thank you Filipe!! More