Braman BMW Miami - Service Center

best customer service. took my car to another dealer, they had it for 1 week and still couldn't fine the problem, pick it back up took it to barman on sat by Monday my car w took my car to another dealer, they had it for 1 week and still couldn't fine the problem, pick it back up took it to barman on sat by Monday my car was ready and fix. More

Top notch service dept We drove an extra 30 miles because Braman has always taken the best care of us and our vehicle. Benjamin our service advisor is friendly, helpful, and We drove an extra 30 miles because Braman has always taken the best care of us and our vehicle. Benjamin our service advisor is friendly, helpful, and honest. Braman BMW makes us feel important each time we are there and not just a ticket number. More

Great!! I had a great service consultant Maruf Dib Muchallah. He made the process smooth and easy. He was always in contact with me through the whole process. I had a great service consultant Maruf Dib Muchallah. He made the process smooth and easy. He was always in contact with me through the whole process. More

Mike is great Mike was awesome even kept price as reasonable as I am sure he could. $1600 for front brakes is crazy even though I have the alpina. Mike was awesome even kept price as reasonable as I am sure he could. $1600 for front brakes is crazy even though I have the alpina. More

THE WORST!!! ******WARNING!!!! DO NOT BUY A CAR HERE!!!!*** The absolute worst service department hands down. The service department at Braman has completely ru ******WARNING!!!! DO NOT BUY A CAR HERE!!!!*** The absolute worst service department hands down. The service department at Braman has completely ruined the experience of owning a BMW. They service advisors are robots and want to do as little work as possible and it shows in their attitude, the actual techs couldn’t fix a leaky sink let alone a car. They sold me a $6700 extended service contract from BMW not a 3rd part DO NOT WASTE YOUR MONEY!!!!!! Unless you plan on keeping the car in your garage and never plan on starting the car any warranty is pointless. They would tell you “oh you started the car and the engine exploded, yea that’s not covered under the warranty once you start the car the warranty is voided”. Brought my car in 4times for the same issue they tried getting me to pay $3500 for “possible” things it could be, turned out to be a loose bolt which was $0. Also 2 out of the 4times I? brought it in I? all the sudden had a nail in my tire. The only positive I? had was with one of the guys who checks you in, I? told him my issues and even he told me I? should have brought it elsewhere or I? should have bought and AUDI!!! Braman is the worst and is a rip off, if you like spending pointless money, not driving your car, dealing with miserable/incompetent techs, and being frustrated then this is the place for you. More

It was world-class customer service! It was a real pleasure having the entire service team help me with my service needs. The staff was very friendly and knowledgeable. I had an excellent It was a real pleasure having the entire service team help me with my service needs. The staff was very friendly and knowledgeable. I had an excellent experience at Braman BMW ! More

great service My first time at this location and I was very satisfied with service. Service advisor and technician were very knowledgable and very friendly. I will My first time at this location and I was very satisfied with service. Service advisor and technician were very knowledgable and very friendly. I will be back for sure even though I live almost 45 mins away. More

Great Service! Best service that I've received at a dealership by far! They even reimbursed for my Uber trip to pickup my car! Two thumbs up! Best service that I've received at a dealership by far! They even reimbursed for my Uber trip to pickup my car! Two thumbs up! More

My BMW service experience I love the customer service experience that I get every time that I go to get my car service at Braman BMW every one is super friendly and very profes I love the customer service experience that I get every time that I go to get my car service at Braman BMW every one is super friendly and very professional especially my service advisor Jesika, she is the best service advisor ever. Thank you. More

Service recognition Thanks to Ben for his excellent service and follow up. This is what has kept me returning to Braman for the past 10 years and will continue to do so. Thanks to Ben for his excellent service and follow up. This is what has kept me returning to Braman for the past 10 years and will continue to do so. More