Braman BMW Miami - Service Center

Over-priced, Over-rated- DISGUSTED! My only great experience was the Customer Service I received from Aaron Vasquez, hands down. It disgusted me that they wanted to charge me over $8000 My only great experience was the Customer Service I received from Aaron Vasquez, hands down. It disgusted me that they wanted to charge me over $8000.00 for repairs when another location with same BMW Certified Technicians is going to charge me $1100..I took my car in for a diagnostic ONLY which I was advised would cost $249.00 (still overpriced) but I agreed to the cost, and low and behold, they screwed me for $411.00 because they changed a few bolts on my alternator, Non the less without my consent! I promise, this will be the last BMW I will ever purchase and cant wait to get rid of it!!. SO DISGUSTED! I dont usually write bad reviews if any at all but this here, was warranted! More

Excellent service Braman BMW provides excellent service,greats you very fast and makes sure you satisfy for any reason that bring your visit;therefore,I will always get Braman BMW provides excellent service,greats you very fast and makes sure you satisfy for any reason that bring your visit;therefore,I will always get back. More

White glove treatment My service representative, Jeff, goes above and beyond the call of duty to make that my BMW is serviced properly. Great customer service! Miguel Restr My service representative, Jeff, goes above and beyond the call of duty to make that my BMW is serviced properly. Great customer service! Miguel Restrepo More

The best vehicle service I’ve ever had Every time I bring my vehicle in for service Marlon takes care of everything my vehicle needs and even more. Braman service technitian always take gre Every time I bring my vehicle in for service Marlon takes care of everything my vehicle needs and even more. Braman service technitian always take great care of my vehicle. I have never had any issues after service has been performed. I trust Braman BMW Miami and you should too More

Service Great service and staff and very easy to get there , its a nice place to wait for your car. They really care about you and help you if you need it. Great service and staff and very easy to get there , its a nice place to wait for your car. They really care about you and help you if you need it. More

Very friendly and efficient Aaron Vazquez is amazing and helped me quickly and efficiently. He followed up and has given me his cellphone number which helps if I need to text him Aaron Vazquez is amazing and helped me quickly and efficiently. He followed up and has given me his cellphone number which helps if I need to text him with any issues I might have with my BMW. More

Awesome experience Thomas Rutigliano was very professional and helpful. Thomas was quick and efficient. Thomas was very friendly and nice guy to work with. I will highly Thomas Rutigliano was very professional and helpful. Thomas was quick and efficient. Thomas was very friendly and nice guy to work with. I will highly recommended to my friends and family... More

Exceeding Expectations!!! Thanks to your excellent service advisor Maruf Dib Muchallah, the overall experience at the Braman BMW is exceptional. Maruf is straight forward advis Thanks to your excellent service advisor Maruf Dib Muchallah, the overall experience at the Braman BMW is exceptional. Maruf is straight forward advisor that manages customer expectation meanwhile trying hard to exceed it. It is because of the people like Maruf that I would drive further to get my two BMWs serviced at the Braman BMW. More

Great service !!!! I love Braman. Great customer service. I always take my bmw here for maintenance and its always a good experience. Professional, reliable and fast. Th I love Braman. Great customer service. I always take my bmw here for maintenance and its always a good experience. Professional, reliable and fast. Thank you !! More

Jessica Rivera (Service Advisor) It's always a pleasure dealing with Jessica in the service dept. She is efficient and helps me get in and out in a timely manner. It's always a pleasure dealing with Jessica in the service dept. She is efficient and helps me get in and out in a timely manner. More