Braman BMW Miami - Service Center

Nice guy. People are overall friendly. While the people are friendly, the technology needs improvement. I made an appointment for an oil change, received confirmation and a reminder not to miss the appoint are friendly, the technology needs improvement. I made an appointment for an oil change, received confirmation and a reminder not to miss the appointment. When I arrived at the service center, my appointment was not in the system. 🤦🏻‍♂️ More

Andrey Lopez was very respectful and kind. He went above and beyond to satisfy. He has my blessings and beyond to satisfy. He has my blessings More

The SERVICE department at Braman never disappoints - I always receive excellent service. Jomar Orozco is my Service Consultant and aside from being professional, always goes out of his way to provide the always receive excellent service. Jomar Orozco is my Service Consultant and aside from being professional, always goes out of his way to provide the service my car needs in a timely and efficient manner. Service Manager Gus Falcon knows all the clients and also goes out of his way to make sure all is good. More

Mr Maruf and the tech Erich are the best, Thank you for taking care of my BMW taking care of my BMW More

Martin is the best service tech I have dealt with he answered all my questions answered all my questions More

Our service advisor Mr. Maruf Dib Muchallah kept us updated of the evolution; right on time. updated of the evolution; right on time. More

A reasonable and pleasant experience. The service consultant was courteous, constant updates on the vehicle being serviced and to the point, very enjoyable experience. consultant was courteous, constant updates on the vehicle being serviced and to the point, very enjoyable experience. More

Being a Braman customer for so many years now, both in purchasing and service, I can say this is a tightly run ship. I can tell they have processes in the background to ensure continuous correction and im purchasing and service, I can say this is a tightly run ship. I can tell they have processes in the background to ensure continuous correction and improvement. My car is no longer under the original warranty. When looking for an extended warranty, the short list was Braman's and BMW's offerings. After careful comparison I opted for Braman's and I have used it 3 times so far (in as many years) and my payout each time has been $0. Therefore, I'm extremely happy I chose that warranty. My service advisor is Thomas and he always goes the extra mile for me. I highly recommend you select him as your advisor when you call to make an appointment. More

Always have a great experience with Braman. Special shout out to Client Advisor Vitalii Koroliuk and Service Consultant Thomas Rutigliano who take such good care of me. out to Client Advisor Vitalii Koroliuk and Service Consultant Thomas Rutigliano who take such good care of me. More

Service Rep, Thomas Rutiglinao was courteous and the process was quick and efficient. Service area, i.e. waiting room for car, mini café was clean process was quick and efficient. Service area, i.e. waiting room for car, mini café was clean More