Braman BMW Miami - Service Center

You guys had my car in service for 3 days without to provide a loan, i had to follow up myself with the service agent because he didn’t. Problem has not been solved, after 2 days the software errors sho provide a loan, i had to follow up myself with the service agent because he didn’t. Problem has not been solved, after 2 days the software errors showed up again and my sensors getting deactivated which by the way is a safety issue! Poor customer service. Way to long the waiting time at drop off and pick up More

They did not have a loaner for me, even though I scheduled one. They did not check the tire pressure. Therefore, I had to do it myself scheduled one. They did not check the tire pressure. Therefore, I had to do it myself More

I need to have my car serviced… It was a sudden emergency… And both the gentleman that’s my advisor and someone who stepped in to help what was amazing. Thank you so much. emergency… And both the gentleman that’s my advisor and someone who stepped in to help what was amazing. Thank you so much. More

I think you have already outgrown you new space. Difficult to get in and loaner cars are blocked. Time for valet to bring car around is long. Difficult to get in and loaner cars are blocked. Time for valet to bring car around is long. More

Excellent! It was a happy and stress free experience. I am very happy to have been doing business with Braman for over 15 years. Thank YOU! am very happy to have been doing business with Braman for over 15 years. Thank YOU! More

Best service ever! I am so happy to be part of the BMW family, great customer service, my car was on time, the people there is so polite and kind family, great customer service, my car was on time, the people there is so polite and kind More

Kris is amazing and very helpful. He is very quick to respond to any question and always willing to help. He is a top notch service advisor. respond to any question and always willing to help. He is a top notch service advisor. More

Wonderful service. Felipe Bocangel was my service advisor. He was very efficient and professional as always. I waited for my car and had it back at the time promised. As I waited in the lounge everyo advisor. He was very efficient and professional as always. I waited for my car and had it back at the time promised. As I waited in the lounge everyone was very attentive to my needs. More

Felipe our service representative always goes the extra mile to make sure our vehicle is taken care of timely! He will always call to quote cost before fixing anything not under warranty. mile to make sure our vehicle is taken care of timely! He will always call to quote cost before fixing anything not under warranty. More

Thanks excellent service and attention in the moment entrie and final the all services, the people living very happy and BMW is a great auto. entrie and final the all services, the people living very happy and BMW is a great auto. More