Braman BMW Miami - Service Center

Excellent customer service. The personal is patient and courteous. My service advisor was Scott Olsen and he was outstanding. Very pleased with the final results. courteous. My service advisor was Scott Olsen and he was outstanding. Very pleased with the final results. More

Braman picked up my car, brought me a loaner, and returned my car after service and it was nice and clean! Saved me so much time. returned my car after service and it was nice and clean! Saved me so much time. More

Always a good experience with my service advisor Maico, he is always on time and gives the best suggestions. I highly recommend him to my friends. he is always on time and gives the best suggestions. I highly recommend him to my friends. More

My vehicle was scheduled for routine maintenance (i.e. oil change, fluid checks), and they had my car for 12 days. I later found out that their computer system had been hacked. This compromises every cust oil change, fluid checks), and they had my car for 12 days. I later found out that their computer system had been hacked. This compromises every customer's personal information. More

Aaron and the team always deliver for me and I appreciate that level of service. I also value the speed and accuracy that they provide. that level of service. I also value the speed and accuracy that they provide. More

In and out with no problem. Quality work. I wasn’t able to pick up the car when it was ready. They were kind enough to let me keep it there for about a week. to pick up the car when it was ready. They were kind enough to let me keep it there for about a week. More

My service advisor Fernando was amazing. He always calls and let me know what needs to be done and how much I could expect in costs.. and let me know what needs to be done and how much I could expect in costs.. More

Kind attention. Expedite service. First service, therefore not a lot of things to check. Very helpful that the car computer communicates with service center advising service is due therefore not a lot of things to check. Very helpful that the car computer communicates with service center advising service is due More

Felipe is great! It makes no sense that my car was in need of service but couldn't get new wiper blades because they didn't "qualify" for another 25 days! Am I really supposed to make another appointmen need of service but couldn't get new wiper blades because they didn't "qualify" for another 25 days! Am I really supposed to make another appointment just for wiper blades????? More

They did a great job. Service was quick and efficient. They were helpful in communicating any delays and helped me secure a loaner when I needed one. They were helpful in communicating any delays and helped me secure a loaner when I needed one. More