Braman BMW Miami - Service Center

The car's oil and filter were changed. I received a loaner vehicle during the weekend the car was in service. The multipoint inspection and mechanic's video did not uncover the cause for the grating no loaner vehicle during the weekend the car was in service. The multipoint inspection and mechanic's video did not uncover the cause for the grating noise coming from the passenger side rear wheel whenever I accelerate or make left turns. I will need to find time again to have that issue evaluated. More

Advisor Lopez was very professional. Great customer service. I changed all four tires and did an alignment. The car was ready the next day. I will be back service. I changed all four tires and did an alignment. The car was ready the next day. I will be back More

Bringing my vehicle to Bremen is always a breeze. The care and attention they give to their customers is like no other. The professionalism my service advisor displays every single time I go is superb. care and attention they give to their customers is like no other. The professionalism my service advisor displays every single time I go is superb. More

Peter Armstrong was amazing, if you can get him as your advisor you will be lucky. He will really work with you and went the extra mile advisor you will be lucky. He will really work with you and went the extra mile More

Andrey Lopez was excellent and very professional. He provided a good explanation on the car situation and followed up with me on the status of the repair. provided a good explanation on the car situation and followed up with me on the status of the repair. More

As always, a fantastic experience. Jomar always goes above and beyond. Love the new service center lobby as well. More efficient, cleaner, and client-focused. above and beyond. Love the new service center lobby as well. More efficient, cleaner, and client-focused. More

My vehicle was serviced in a timely manner. Ben Ferrer, my service representative, not only took care of the issues I identified, but he went further by recommending things he recognized that needed to be my service representative, not only took care of the issues I identified, but he went further by recommending things he recognized that needed to be taken care of, saving me a trip in the future. More

Our service rep peter was a prime example of professionalism and provided a superior experience. Peter communicated and understood the timely situation i was in. professionalism and provided a superior experience. Peter communicated and understood the timely situation i was in. More

Service Advisor treated me in a condescending manner. I’ve asked to never deal with this person again. Otherwise I’d be taking my business elsewhere. I’ve asked to never deal with this person again. Otherwise I’d be taking my business elsewhere. More

Great job, Very helpful, understanding your concerns, explain everything, friendly, would recommend him, I had a problem with the car he was able to resolve it. explain everything, friendly, would recommend him, I had a problem with the car he was able to resolve it. More