Braman BMW Miami - Service Center

Mr. George Rocco is truly the best service Manager we have experienced in many top brand dealership. He is a great asset to the service center. Mr. Maiko William is a very efficient service advisor and have experienced in many top brand dealership. He is a great asset to the service center. Mr. Maiko William is a very efficient service advisor and delivers prompt response and service. These two Gentlemen made our Service Center visit, Saturday June 5, 2021 easy and painless. KEEP UP THE GOOD WORK!!! More

Excellent work, I am very satisfied with the customer service and all the work performed to my car, I will definitely come back here, and will recommend this place. service and all the work performed to my car, I will definitely come back here, and will recommend this place. More

Bismark is has always been my advisor and always answers my questions regarding my car. Also keeps me updated on what is due on the next visit. He is truly an asset to the dealership! my questions regarding my car. Also keeps me updated on what is due on the next visit. He is truly an asset to the dealership! More

Terrible. The car was not completed and continued having issues with the coolant/intercooler 1 week after the car was returned to me. I will not return to Braman for any servicing or for another vehicle. Th issues with the coolant/intercooler 1 week after the car was returned to me. I will not return to Braman for any servicing or for another vehicle. This dealership will not be recommended to anybody that I know. Zero quality control. More

Andrew was very professional , vehicle was ready on the same day and called when he said he would to let us know it was ready same day and called when he said he would to let us know it was ready More

I Loved Braman Mini. Nice people, nice program , nice service. No other dealer gives the service like Braman Mini. TWO THUMBS up for BRAMAN MINI! service. No other dealer gives the service like Braman Mini. TWO THUMBS up for BRAMAN MINI! More

I hope the problem with the A/C is fixed now after several times. They broke the lock on the glove compartment. Waiting for a call. several times. They broke the lock on the glove compartment. Waiting for a call. More

Professional service from my advisor! He was constantly providing updates via texts or phone calls. The loaner vehicle was clean and made my experience consider ably better. providing updates via texts or phone calls. The loaner vehicle was clean and made my experience consider ably better. More

Service took about two weeks instead of a couple of days, also they did not give me a loaner and failed to communicate. It was too hard to get a hold of my service advisor. also they did not give me a loaner and failed to communicate. It was too hard to get a hold of my service advisor. More

Danny in Service is the best! He remembers me when I walk in, attentive to my need and gets things accomplished in a timely manner. in, attentive to my need and gets things accomplished in a timely manner. More