Braman BMW Miami - Service Center

Excellent services from Service department as well from Benjamin Ferrer who has been my service advisor since the beginning of my lease. I'm very happy with my 4 series BMW and I'm looking forward for my n Benjamin Ferrer who has been my service advisor since the beginning of my lease. I'm very happy with my 4 series BMW and I'm looking forward for my next lease with BMW. This Dealer ship is the best!! More

I feel very confortable when come todo the service in the deeler because the people are very friendly,and profesional ,the service is faster and excellent . the deeler because the people are very friendly,and profesional ,the service is faster and excellent . More

Disingenuous. Unethical. Liars. Quoted us a price, we did not agree to go through with the service. Requested specifically that the service not be performed. The service was performed despite our request, an not agree to go through with the service. Requested specifically that the service not be performed. The service was performed despite our request, and then we were billed for it. The invoice stated the service was performed upon our request! This was a lie. When questioned about this, neither staff nor management took accountability for the mistake. The pricing for service at this location is inflated - this is widely known. They had the chance to make it right in the end and chose not to. Will never return. Will tell everyone about how poor the experience was. More

My interaction with Peter was friendly and very professional. Loaner department was backed up but communicated well with keeping waiting customers informed and updated. Outside service employees we professional. Loaner department was backed up but communicated well with keeping waiting customers informed and updated. Outside service employees were friendly and helpful. More

Excellent service, all employee in service area know his work, are friendly, professional. Service is faster and able to resolve the problem. I recommend to my friends. work, are friendly, professional. Service is faster and able to resolve the problem. I recommend to my friends. More

Great customer service by Thomas. The issue was identified and I given a loaner a beautiful X7 . I was called many times with updates and was very satisfied. identified and I given a loaner a beautiful X7 . I was called many times with updates and was very satisfied. More

They are very organized for a large dealership and make bringing your car in for service a breeze. I highly recommend this dealership when in Miami. bringing your car in for service a breeze. I highly recommend this dealership when in Miami. More

A great customer service. Always in touch with the client. helping you since the first moment that you step the dealership. Highly recommended. Thank you guys! client. helping you since the first moment that you step the dealership. Highly recommended. Thank you guys! More

Great experience, Felipe my advisor is very good and i could not ask for better service than I received, Braman is outstanding, i thank them could not ask for better service than I received, Braman is outstanding, i thank them More

Outstanding service all the time. Their follow up and customer service are excellent. Thank you Daniel Soto and Ryan Mullings for always making my service experiences seamless. customer service are excellent. Thank you Daniel Soto and Ryan Mullings for always making my service experiences seamless. More