Braman BMW Miami - Service Center

Aaron Vazquez as always was excellent. He constantly kept me informed with the status of the repair with accurate and timely information. The service department completed my repairs quickly and returned my c me informed with the status of the repair with accurate and timely information. The service department completed my repairs quickly and returned my car incredibly quickly . Thanks Braman BMWand Aaron Vazquez More

Handled airbag recall on my BMW within 2 hours - super convenient. Kristopher was very polite and helpful, and handled the drop off quickly and efficiently. convenient. Kristopher was very polite and helpful, and handled the drop off quickly and efficiently. More

Good Customer service everyone had good customer service and spoke very well I will refer everyone to you all they had it going on. Friendly and courteous and spoke very well I will refer everyone to you all they had it going on. Friendly and courteous More

I went for service of my X3 2016. Everything was very I went for service of my X3 2016. Everything was very organized, professional and prompt. My service advisor was Malco William. And I can’t say enou I went for service of my X3 2016. Everything was very organized, professional and prompt. My service advisor was Malco William. And I can’t say enough about this gentleman. He is very professional, friendly, makes sure you get all responses for your questions. Went step by step on what my car needed and the cost. Making me aware but not being pushy. My car was serviced in the time he more or less told me. It was really an awesome experience. More

Actually the positive experience was thanks to Thomas Rutigliano the service advisor he was professional courteous prompt friendly and efficient - I was offered a loaner and the service appt was complete Rutigliano the service advisor he was professional courteous prompt friendly and efficient - I was offered a loaner and the service appt was completed within the committed timeframe !! More

Excellent prompt service; addressed all of my concerns. I brought in a 2010 vehicle, that while it has very low mileage, I have concerns that the fact it is not frequently used may cause some problems. I w I brought in a 2010 vehicle, that while it has very low mileage, I have concerns that the fact it is not frequently used may cause some problems. I was planning on taking it on a long trip the next week, so the service department thoroughly checked it over to make sure it was road worthy, and in fact found a couple of problems that might have affected the safety of the car during the trip. Many thanks to Ben Ferrer for quickly getting service set up and keeping in touch with me on the items that they found needed correcting. They also provided complimentary Lyft transportation for me. More

The BMW service department is the most professional and accommodating service I’ve ever dealt with. Aside from loving my car, it is comforting to know that I can depend on them for outstanding needs. accommodating service I’ve ever dealt with. Aside from loving my car, it is comforting to know that I can depend on them for outstanding needs. More

Aaron and Gus are great to work with. My service experience has been great. Love working with Aaron and Augustin to resolve my problem. Aaron is very personable and his follow up skills ar My service experience has been great. Love working with Aaron and Augustin to resolve my problem. Aaron is very personable and his follow up skills are great. Both gentlemen are professional and really great to work with. I would recommend dealing at this store to anyone looking a buying a BMW. There service is 10 out of 10!!!!! More

Finally a good experience at Braman I have been critical of Braman in the past, and have commended my car. This timeI will do the opposite. My dealer experience was excellent, and defi I have been critical of Braman in the past, and have commended my car. This timeI will do the opposite. My dealer experience was excellent, and definitely better from before. From receiving my car, providing a loaner, to the return of my car, everything went as it should at an upscale dealership. On the positive side as well, the mechanics diagnosed several issues that I had not noticed and proceeded to take care of them under warranty. I appreciate this! On the negative side, it bothers me that such problems are happening with a car that has less than 13,000 miles!!!!!!!!!!!!!!!!!!!!!!!! It scares me to think what will happen if I keep the car for a long time, as I was intending to do? How can so many problems (although I didn't even notice them, they are serious problems) occur in a car still so new? More

Thank you Bismarck and Hayling for guiding and helping me with my BMW service! This is my first BMW and I’m very lucky to have had both of you guide me and inform me through the process. with my BMW service! This is my first BMW and I’m very lucky to have had both of you guide me and inform me through the process. More