Braman BMW Miami - Service Center

Peter Armstrong always goes above and beyond to make sure I am completely satisfied . East to work with when I have questions and getting me in for an appointment Great experience. I am completely satisfied . East to work with when I have questions and getting me in for an appointment Great experience. More

Service was good, once I was actually connected with a customer service rep. Despite making what I thought was a 'first thing in the morning' appt on Saturday, the wait time was long bc too many others we customer service rep. Despite making what I thought was a 'first thing in the morning' appt on Saturday, the wait time was long bc too many others were there, presumably also with appts, and not enough reps to attend to everyone. Next time, I'll look to schedule an appt during the week some time. More

Jomar Orozco is my service rep. He always makes me feel like I matter to the dealership. He is very helpful by offering choices when available. like I matter to the dealership. He is very helpful by offering choices when available. More

I enjoyed our pleasantries and professionalism. My vehicle was returned with all required and requested services performed. My service manager was thorough and kept me informed throughout. vehicle was returned with all required and requested services performed. My service manager was thorough and kept me informed throughout. More

Always a pleasure to work with Maico - he has a nice personality and takes good care of his customers! I very much appreciate his efforts M personality and takes good care of his customers! I very much appreciate his efforts M More

Braman BMW has wowed me every time. So glad we decided to move to a different dealer as their customer service is over the top and better than we have ever experienced. move to a different dealer as their customer service is over the top and better than we have ever experienced. More

Maico is very trustworthy and helpful he has helped me many times and looks out for my best option . Also, he is extremely responsive and continues to update me throughout the service many times and looks out for my best option . Also, he is extremely responsive and continues to update me throughout the service More

Jomar took great care of me and my car. The dealership just needs to work on their valet department to get the cars out a little quicker. just needs to work on their valet department to get the cars out a little quicker. More

Peter was great, very friendly and easy to work with. It was my first time there as I used to go to South motors and thoroughly enjoyed my visit and will use Braman from here on in. was my first time there as I used to go to South motors and thoroughly enjoyed my visit and will use Braman from here on in. More

Thomas was great!!! He was understanding and considerate of my time and safety, made sure to keep me informed of the status of my vehicle, and arranged for alternate transportation. Service is what keeps me of my time and safety, made sure to keep me informed of the status of my vehicle, and arranged for alternate transportation. Service is what keeps me coming back to Braman, and Thomas is definitely the best part of it! More