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Braman BMW Miami - Service Center

Miami, FL

4.6
991 Reviews

991 Reviews of Braman BMW Miami - Service Center

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May 07, 2025

I am very happy with my new car! Thanks to Guillermo Naranjo, a very professional salesman who helped me with my purchase! More

by ELDANIRIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo naranjo
May 07, 2025 -

Braman BMW Miami responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman BMW Miami! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 05, 2025

I had to get 1 tire fixed, they had to keep the car overnight, literally over 24 hours from when I dropped it off for 1 tire to be fixed, now they have 3 sales reps blowing up my phone when I'm still c More

by BPATSALOS1
Recommend Dealer
No
May 08, 2025 -

Braman BMW Miami responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

May 05, 2025

Chris was very easy to work with, very upfront and honest. She provided clear timelines and expectations. Definitely the best service advisor I have ever worked with anywhere in the world. More

by tylerjordanrandall
Recommend Dealer
Yes
Employees Worked With
Chris Vicioso
May 05, 2025 -

Braman BMW Miami responded

Thank you for choosing Braman BMW Miami. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 05, 2025

I am truly pleased with the exceptional service I received. From the moment I made the initial call to the final delivery, every step of the process was handled with care and professionalism. Everyon More

by alex_koshy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 05, 2025 -

Braman BMW Miami responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman BMW Miami to be a positive one. Please don't hesitate to reach out if you need anything else. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 03, 2025

I liked Benjamin because he was very knowledgeable, efficient and friendly! I don't like the Dealership it self very much! More

by KAYSTATZ
Recommend Dealer
Yes
Employees Worked With
Benjamin Ferrer
May 03, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 03, 2025

my service technician took care of my concerns quickly and was able to fix my car within a day. I was very happy with his service as always. More

by james@payerlawgroup.com
Recommend Dealer
Yes
Employees Worked With
Andrey Lopez
May 03, 2025 -

Braman BMW Miami responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 01, 2025

Five Stars – Outstanding Service at Braman BMW! I cannot say enough great things about the Service Department at Braman BMW, but I have to give special recognition to Maruf, who is hands-down th More

by agonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maruf
May 01, 2025 -

Braman BMW Miami responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

April 30, 2025

Justyne was very helpful and professional. I was informed of the development of the service. Through video explanations and got my car on schedule More

by LEO0969
Recommend Dealer
Yes
Employees Worked With
Justyne Cannata
Apr 30, 2025 -

Braman BMW Miami responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

April 27, 2025

Andrey is great. Always very accommodating. Hopefully the issue is finally resolved. Andrey has been extremely supportive More

by jacob92
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrey
Apr 27, 2025 -

Braman BMW Miami responded

Thanks for sharing your thoughts about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

April 26, 2025

My Mini was due for scheduled maintenance. All tests and services were performed promptly and properly. I appreciate BMW Mini and the Braman Dealership Very Much. More

by BBIGGART
Recommend Dealer
Yes
Employees Worked With
Do
Apr 26, 2025 -

Braman BMW Miami responded

Thank you for choosing Braman BMW Miami. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director