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Braman BMW Miami - Service Center

Miami, FL

4.6
970 Reviews
Call Service Center (786) 577-5220

970 Reviews of Braman BMW Miami - Service Center

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February 16, 2025

Excellent Service mgr but failed to update/ eliminate the service needed panel message which still is on More

by ARGELIOMALDONADO_EHLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamar
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Feb 16, 2025 -

Braman BMW Miami responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 16, 2025

Barbie & team are awesome. Technician is awesome. Attentive customer Service and follow-u, great communication More

by FARIDBUENDIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbie from Service
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Feb 16, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Barbie and our team, and we look forward to working with you again. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 16, 2025

The service is excellent and the staff is polite and helpful and the Driver was pleasant More

by rbdadlani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 15, 2025

As always great service from my advisor resolving my concern with my vehicle at Braman BMW More

by JPISAZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bismarck Guerrero
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Feb 16, 2025 -

Braman BMW Miami responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 15, 2025

I had jay helping me, he was great. Got me in and out quickly. Let me know exactly what was going on More

by frankcasucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Feb 16, 2025 -

Braman BMW Miami responded

Thank you, Frank! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jay met your expectations. Thank you again for choosing Braman BMW Miami. We look forward to having you as one of our valued customers for many more years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 14, 2025

Excellent customer service, very professionals and always willing to help the customer. Very well organized More

by jexpo1065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nasser Darwich
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Feb 14, 2025 -

Braman BMW Miami responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Braman BMW Miami, we look forward to having you as a valued customer for many years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 14, 2025

Maruf at service is always incredible in his attention and ability to make you feel so taken care of. More

by Evasqz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maruf
Report | Print
Feb 14, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 14, 2025

My service advisor Nasser provided the best service I have received in 20+ years @BMW! More

by AMWILSON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nasser
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Feb 14, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words for Nasser and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 14, 2025

Maruf is spectacular! Always First Class and helpful with my cars. Also very convenient to work with. More

by SDCOPELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Velazco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2025 -

Braman BMW Miami responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Braman BMW Miami. We look forward to having you as one of our valued customers for many more years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 13, 2025

The service advisor Mr. Andrew Lopez is amazing. The way he treat me as a customer is like I was a family friend. He takes his time explaining what are they going to do. Alw More

by REBELS0311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Falcon
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Feb 13, 2025 -

Braman BMW Miami responded

Thank you for choosing Braman BMW Miami. Your feedback and rating mean a lot to us. We're glad Andrew was able to help, and we hope to see you again! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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