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Braman BMW Miami - Service Center

Miami, FL

2.6
756 Reviews

756 Reviews of Braman BMW Miami - Service Center

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June 07, 2021

Kristopher Barres was a 5 star service advisor to work with. Very friendly and professional.Will come back to Braman for all of my BMW needs. More

by BENSIMON1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher Barres
June 07, 2021

Not good communication and lost trust with my service advisor. My car repair took way too long and I was not offered an estimated time of repair. Not happy at all with the service. More

by VMEDELLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenny Matus
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2021

Every aspect of the service experience, from intake of the car to it being returned to me, and everything in between (including the loaner car process) was positive. Maico took care of me, kept me inform More

by HCHATZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maico William
June 07, 2021

Did not fix problem. Was there for two days. Noise still present, like the issue was NEVER addressed. Certainly didn’t fix. Very annoying. Mad More

by LGRUSBY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Isreal
June 07, 2021

Excellent service! Very courteous staff and little wait to pick up vehicle. My car was returned very clean and work done to my satisfaction. Thank you. More

by CCAMPRIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
June 07, 2021

Thank you for replacing our compressor on our 2015 MINI so promptly. We have to drive three hours from Key West for service, so getting us in by 7a and out by noon was great. More

by KWWENDYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Ramos
June 07, 2021

Excellent experience. Excellent service advisor. Rental car service was timely. Very satisfied. I think what I wrote sufficiently described my experience. Annoying to impose a 25 word minimum. More

by JE_IBARRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Rutigliano
June 07, 2021

The sales experience was great from arrival to finish. Our salesman Waleed was very knowledgeable and helped us with the entire process. Definitely a positive all around. More

by XTRACHULO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Waleed
May 31, 2021

The BMW Service department continues to deliver excellent service. My Service Consultant Jomar Orozco always goes above and beyond to make my service appointments as smooth and efficient as possible. The More

by M Florian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jomar Orozco
May 28, 2021

Efficiency in the Service, punctuality in finishing the service and kindness in helping us. Perhaps you could provide better system for parking while we wait More

by Joao Pereira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bismarck Guerrero
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