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Braman BMW Miami - Service Center

Miami, FL

4.6
970 Reviews
Call Service Center (786) 577-5220

970 Reviews of Braman BMW Miami - Service Center

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February 25, 2025

Barbara is amazing to work with. She provides great service and makes sure you are taken care of More

by Andrew
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Francisco
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Feb 25, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Barbara always delivers a great experience. We appreciate the five-star rating, Andrew. Thank you for your business. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 25, 2025

Everything was good, no complaints, hope will be service like this one all the time More

by RADELDUPEIRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Viciozo was great
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Feb 25, 2025 -

Braman BMW Miami responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 25, 2025

Good customer service! Friendly and fast attention. Waiting time was perfect! Excellent personal to delivery car More

by MANULAZZARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeasiel Alvarez
Report | Print
Feb 25, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 25, 2025

Barbara helped me a lot with my visit she was great I definitely recommend her More

by BMATUTE873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
Report | Print
Feb 25, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your thoughts on working with Barbara and our team. We're glad to hear we delivered such a great experience! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 25, 2025

While the service representative was professional, the overall experience at Braman is always terrible. It is not the level of service for a luxury vehicle dealer. I can’t wait to buy a non Braman vehic More

by ines_marrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobody
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Feb 26, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your feedback. We regret that our service did not meet your expectations. Customer satisfaction is our top priority, and we take accountability very seriously, and we recognize that the overall experience fell short of the high standards we strive to uphold. We would appreciate the opportunity to understand more about your concerns and work towards a resolution that ensures a better experience moving forward. Please feel free to contact us directly so we can address any specific issues and earn back your trust. We value your input and are committed to improving our service. Thank you, Luis Matos Service Director

February 24, 2025

Maruf is great. The service is top notch and the staff is good. It is convenient. More

by fishmanr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maruf
Report | Print
Feb 24, 2025 -

Braman BMW Miami responded

We are very happy to hear that Maruf provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 24, 2025

Good and timely service as promised. Appreciate the video which shows the analysis of the car. More

by munoz848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ferrer
Report | Print
Feb 24, 2025 -

Braman BMW Miami responded

Thanks for sharing your thoughts about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 22, 2025

5 Stars service by Bismarck, his services always are more than expected best rep. ever. More

by LUISECADENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bismarck
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Feb 22, 2025 -

Braman BMW Miami responded

It's great to hear that we were able to help you out, Luise. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman BMW Miami! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 22, 2025

Chris gives her attention and service towards the person/human in front of her. She wants to make it pleasant and easy, which is a refreshing vibe. More

by CYAMA
Recommend Dealer
Yes
Employees Worked With
Chris in the service center for MINI
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Feb 22, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 22, 2025

Holly Salazar is a great service advisor. Communicates well and often. Place is clean and service has been great so far. More

by a_tosca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Salazar
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Feb 23, 2025 -

Braman BMW Miami responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Holly met your expectations. Thank you for choosing Braman BMW Miami, we look forward to having you as a valued customer for many years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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