Braman BMW Miami - Service Center

Kind attention. Expedite service. First service, therefore not a lot of things to check. Very helpful that the car computer communicates with service center advising service is due therefore not a lot of things to check. Very helpful that the car computer communicates with service center advising service is due More

Felipe is great! It makes no sense that my car was in need of service but couldn't get new wiper blades because they didn't "qualify" for another 25 days! Am I really supposed to make another appointmen need of service but couldn't get new wiper blades because they didn't "qualify" for another 25 days! Am I really supposed to make another appointment just for wiper blades????? More

They did a great job. Service was quick and efficient. They were helpful in communicating any delays and helped me secure a loaner when I needed one. They were helpful in communicating any delays and helped me secure a loaner when I needed one. More

You guys had my car in service for 3 days without to provide a loan, i had to follow up myself with the service agent because he didn’t. Problem has not been solved, after 2 days the software errors sho provide a loan, i had to follow up myself with the service agent because he didn’t. Problem has not been solved, after 2 days the software errors showed up again and my sensors getting deactivated which by the way is a safety issue! Poor customer service. Way to long the waiting time at drop off and pick up More

They did not have a loaner for me, even though I scheduled one. They did not check the tire pressure. Therefore, I had to do it myself scheduled one. They did not check the tire pressure. Therefore, I had to do it myself More

I need to have my car serviced… It was a sudden emergency… And both the gentleman that’s my advisor and someone who stepped in to help what was amazing. Thank you so much. emergency… And both the gentleman that’s my advisor and someone who stepped in to help what was amazing. Thank you so much. More

I think you have already outgrown you new space. Difficult to get in and loaner cars are blocked. Time for valet to bring car around is long. Difficult to get in and loaner cars are blocked. Time for valet to bring car around is long. More

Excellent! It was a happy and stress free experience. I am very happy to have been doing business with Braman for over 15 years. Thank YOU! am very happy to have been doing business with Braman for over 15 years. Thank YOU! More

Best service ever! I am so happy to be part of the BMW family, great customer service, my car was on time, the people there is so polite and kind family, great customer service, my car was on time, the people there is so polite and kind More

Kris is amazing and very helpful. He is very quick to respond to any question and always willing to help. He is a top notch service advisor. respond to any question and always willing to help. He is a top notch service advisor. More