Braman BMW Miami - Service Center

Holli was amazing, the best service center experience I have had. She was diligent, helpful, and knowledgeable all the way through. 10/10. have had. She was diligent, helpful, and knowledgeable all the way through. 10/10. More

Upon dropping off my car for service I was assigned a loaner you’re supposed to sign up on iPad for next in line. iPad was not working and people who got there after me were attended before me. Just felt loaner you’re supposed to sign up on iPad for next in line. iPad was not working and people who got there after me were attended before me. Just felt disorganized and it was at around 7a, I can’t imagine what that looks like during peak. More

Dealership is very professional. Car reception done rapidly and all is well explained. Video sent is easy to access and comprehend. Loaner is a good car. Car reception done rapidly and all is well explained. Video sent is easy to access and comprehend. Loaner is a good car. More

we made the appointment, and the follow thru the whole process with communication and advise. process with communication and advise. More

the rep was professional he sent me to the reception to pick up my rental car the desk was understaffed i had to wait 20 minutes for someone to take care of me pick up my rental car the desk was understaffed i had to wait 20 minutes for someone to take care of me More

Simply: Grest service! ! Same day and faster than expected. Maybe lucky, but it was like this. ! Same day and faster than expected. Maybe lucky, but it was like this. More

Had a great experience in the service department. Bismarck went above and beyond. He asked me the problem with my car to make sure all the issues would be checked and repaired.. He set up the loaner Bismarck went above and beyond. He asked me the problem with my car to make sure all the issues would be checked and repaired.. He set up the loaner vehicle so i didn’t even have to log in. More

This dealership is okay. WiFi is okay, wait time is okay. Nothing special. Nothing recommendable. WiFi is okay, wait time is okay. Nothing special. Nothing recommendable. More

The service inspection people did not know how to jump start start the car and a second person asked my how to adjust the seat and After the service car running ok again but car was not clean maybe I’m us start start the car and a second person asked my how to adjust the seat and After the service car running ok again but car was not clean maybe I’m used to having the car back spotless back after service. More

Was a great experience having my car managed by your team at BMW. Thanks much ! at BMW. Thanks much ! More