Braman BMW Miami - Service Center

The service is always exceptional!!! When I purchase again I will definitely make Braman my choice!!!! Scott is always very helpful with all my needs. again I will definitely make Braman my choice!!!! Scott is always very helpful with all my needs. More

Amazing customer service by Birsmack at service. I recommend this dealer since you step for the first time and throughout the process, everything is nice! First Mauricio the manager at sales did an ex recommend this dealer since you step for the first time and throughout the process, everything is nice! First Mauricio the manager at sales did an excellent job! then when I had to take my car to service Bismarck took care of everything! Thank you guys! More

Fernando is righteous as always. My only wait was for the loaner car. The service is excellent in all aspects and my visit was pleasant. the loaner car. The service is excellent in all aspects and my visit was pleasant. More

Incredibly friendly and helpful staff. Every time I walk into the dealership, I’m treated like a close friend. Also helps that the actual work done is reliable and high quality! into the dealership, I’m treated like a close friend. Also helps that the actual work done is reliable and high quality! More

Excellent service, as always!!! :)Definitely recommend Excellent service, as always!!! :) Definitely recommend taking your vehicle for service here. Thank you for making it such a smooth and nice experien Excellent service, as always!!! :) Definitely recommend taking your vehicle for service here. Thank you for making it such a smooth and nice experience. Look forward to my next service! More

All was very good especially service advisor. However the drop off was terrible. I was told I could have a loaner but took 2.5 hours to get a loaner. First there were no loaners for the first 1 hour. Then it drop off was terrible. I was told I could have a loaner but took 2.5 hours to get a loaner. First there were no loaners for the first 1 hour. Then it took another 1.5 hours to “verify” my auto insurance. I have been a regular BMW customer for 30 years at the Cincinnati BMW store and have never encountered such a delay at drop off. More

Andrey Lopez as my Service Representative does great Quality work. He's very thorough and professional. Mr. Lopez is truly the face of Braman BMW. Great service! Quality work. He's very thorough and professional. Mr. Lopez is truly the face of Braman BMW. Great service! More

Peter, Andrew and Ben are amazing , million thanks. Great customer service, very thoughtful and thorough, knows their work, always provide their best service and I am grateful Great customer service, very thoughtful and thorough, knows their work, always provide their best service and I am grateful More

Service is why I keep coming back to Braman. Professional, courteous, friendly. Kris was ready and he kept me updated. Jon, my sales rep, called also to check up on the vehicle status This is w Professional, courteous, friendly. Kris was ready and he kept me updated. Jon, my sales rep, called also to check up on the vehicle status This is why i keep coming back to Braman More

I recently purchased a 2021 xDrive45e Sports Package BMW, and have already taken the car in for multiple maintenance issues . On my last visit to Braman, I was told that my car would be fully charged prior t and have already taken the car in for multiple maintenance issues . On my last visit to Braman, I was told that my car would be fully charged prior to pick up, and both times my hybrid was never charged prior to releasing the car back to me even after the car sat in the dealership for more than 4 days. I wouldn't be as annoyed if this was the first time, however, both times I was reassured that my car would be fully charged and both times, my car was returned with less than 25% battery. More