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Braman BMW Miami - Service Center

Miami, FL

4.6
991 Reviews
Call Service Center (786) 577-5220

991 Reviews of Braman BMW Miami - Service Center

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May 15, 2025

Services are very expensive. In this last case, I was told that the $350 diagnostic fee would not be waived. When it finally was, I was told it was a favor. More

by IKUHLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lester
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May 15, 2025

Easy scheduling. An effective highly professional personable customer service. I feel my vehicle is in good hands with Braman. More

by GRH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
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May 15, 2025 -

Braman BMW Miami responded

Thank you for choosing Braman BMW Miami. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 15, 2025

Excellent welcoming, excellent knowledge of the service advisor, friendly and timely service complete, and beside that all loaners cars are like new . I really appreciate the videos that service send me fo More

by ANTONIOELIO11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeasiel Alvarez
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May 15, 2025 -

Braman BMW Miami responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 14, 2025

Worst customer service. I have had Audis, Mercedes. By far worst dealership. Needs better customer service More

by shelbykempler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maintenance team
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May 12, 2025

Braman service department is the best! Audrey, my service rep is so professional and takes cares of everything. All the staff seem to go out of their way to make you feel like they care. More

by DEBRAD40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone!
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May 12, 2025 -

Braman BMW Miami responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Braman BMW Miami, we look forward to having you as a valued customer for many years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 10, 2025

My lease as up. Carlos Munoz, in Mini sales, was not only knowledgeable and helpful but made the whole experience unstressful and love my new mini ! More

by MANENA.LOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Muñoz
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May 10, 2025 -

Braman BMW Miami responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Braman BMW Miami. We look forward to having you as one of our valued customers for many more years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 10, 2025

Amazing service. Efficient, friendly, easy. My service person was incredibly accommodating. They delivered the car back too. More

by STUARTROTHENBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrey lopez
Report | Print
May 10, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 09, 2025

Very professional Curtesy, great time management, pricing ok I probably will got here again Thanks More

by philose_26
Recommend Dealer
Yes
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May 09, 2025 -

Braman BMW Miami responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 07, 2025

Professional, flawless I'm from Chicago, visiting your dealership was a dream, compared to what I'm used to. Everything ran so effortlessly. From the moment I drove into the driveway. More

by edmundpas
Recommend Dealer
Yes
Employees Worked With
Osvaldo Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Osvaldo Blanco
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May 07, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 07, 2025

Maruf my service advisor is the best, fast and accessible, always willing to accommodate my busy schedule. More

by MARCELACARILLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dayana Diaz
Report | Print
May 07, 2025 -

Braman BMW Miami responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman BMW Miami! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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