Braman BMW Miami

Complete courtesies from front gate to check in to payment!! Challenges occur and I had to come make two runs, one for a specialized part and the next day to install as Braman has the expertise. On both visits, Challenges occur and I had to come make two runs, one for a specialized part and the next day to install as Braman has the expertise. On both visits, Eysha was pleasant and the consummate professional while other customers were apparently having a "bad day"! My next days visit, the gate attendant Romain greeted me with a perfect salute and a "bon jour". Romain later washed and my car and ensured I had everything before departure. My service consultant Bismark was friendly, funny and ensured that I understood the necessary work, upon completion of the task, he ensured I know the protocols to check out. More

Joel Camacho was excellent Excellent experience, fast, great service, clean showroom, and aggressive pricing. Would definitely recommend and as a matter of fact already have ref Excellent experience, fast, great service, clean showroom, and aggressive pricing. Would definitely recommend and as a matter of fact already have referred 3 potential clients. Antonela the Finance Manager was very helpful as well. More

X3 Lease Transaction Experience Great team: client advisor, sales, finance. Very professional and caring. Followed up every time I have questions. Made sure I walk out happy. I Great team: client advisor, sales, finance. Very professional and caring. Followed up every time I have questions. Made sure I walk out happy. I highly recommend. More

exellent service Jeff is and excellent person , he shows a sincere interest in customers and the solutions to their problems. Jeff has a terrific personality for his Jeff is and excellent person , he shows a sincere interest in customers and the solutions to their problems. Jeff has a terrific personality for his job. He makes his customers feel al ease and provides exceptional customer service. More

Service vas very good. Mr. Guerrero was very polite. He was very nice and explosiones everything very well. Overall very satisfied with service and with advi vas very good. Mr. Guerrero was very polite. He was very nice and explosiones everything very well. Overall very satisfied with service and with advisor. More

Keep up the great work I was fortunate enough to have Peter Armstrong as my service agent. He had a great attitude and was able to turn my day around with simply his pleasan I was fortunate enough to have Peter Armstrong as my service agent. He had a great attitude and was able to turn my day around with simply his pleasant demeanor and great customer service! Thank you again More

Courteous Good experience. I was pretty happy with the deal approved by management. I simply would like to see the BMW genius be available on the weekend as wel Good experience. I was pretty happy with the deal approved by management. I simply would like to see the BMW genius be available on the weekend as well instead of only during weekdays. More

Appointment on time I took my car for service and was greeted corteously and on time! Further, the car was inspected for lease return in the same visit which saved me a t I took my car for service and was greeted corteously and on time! Further, the car was inspected for lease return in the same visit which saved me a trip to the dealer on another day More

Customer service in sales and finance was excellent Overall service was great. Sales and finance customer service was outstanding!! We certainly will come back and refer friends to this location. Specia Overall service was great. Sales and finance customer service was outstanding!! We certainly will come back and refer friends to this location. Special thanks to Carlos in Finance. More

Great Service from Maruf Muchallah, My previous service representative, Jose, left Braman and I was referred by my salesperson to Maruf Muchallah as someone to contact about my service. My previous service representative, Jose, left Braman and I was referred by my salesperson to Maruf Muchallah as someone to contact about my service. Maruf did an excellent job getting me in and out of the dealership, and I was extremely happy. More