Braman BMW Miami

My service rep Maico referred me to Paulo. The experience was great. I originally purchased my car from Vista and was Skeptical about upgrading at a new dealer. But I’ll definitely be back. Braman treats me was great. I originally purchased my car from Vista and was Skeptical about upgrading at a new dealer. But I’ll definitely be back. Braman treats me well all around from service to sales. More

Actually the positive experience was thanks to Thomas Rutigliano the service advisor he was professional courteous prompt friendly and efficient - I was offered a loaner and the service appt was complete Rutigliano the service advisor he was professional courteous prompt friendly and efficient - I was offered a loaner and the service appt was completed within the committed timeframe !! More

Excellent prompt service; addressed all of my concerns. I brought in a 2010 vehicle, that while it has very low mileage, I have concerns that the fact it is not frequently used may cause some problems. I w I brought in a 2010 vehicle, that while it has very low mileage, I have concerns that the fact it is not frequently used may cause some problems. I was planning on taking it on a long trip the next week, so the service department thoroughly checked it over to make sure it was road worthy, and in fact found a couple of problems that might have affected the safety of the car during the trip. Many thanks to Ben Ferrer for quickly getting service set up and keeping in touch with me on the items that they found needed correcting. They also provided complimentary Lyft transportation for me. More

The BMW service department is the most professional and accommodating service I’ve ever dealt with. Aside from loving my car, it is comforting to know that I can depend on them for outstanding needs. accommodating service I’ve ever dealt with. Aside from loving my car, it is comforting to know that I can depend on them for outstanding needs. More

Sergio Rivera is an excellent salesperson. Knowledgeable and professional. We were very happy with the entire process. He found us the car we wanted with the exact options at a great price. and professional. We were very happy with the entire process. He found us the car we wanted with the exact options at a great price. More

Excellent and Professional The service was excellent. I was looking for a specific color combination. Jesus Pimienta did not stop until he found the color combination I was loo The service was excellent. I was looking for a specific color combination. Jesus Pimienta did not stop until he found the color combination I was looking for. He made my car shopping a very pleasant experience. More

This was my first experience with BMW, and I’m extremely happy with the overall experience. I received a Great service From William! and I will be back soon to purchase another vehicle! happy with the overall experience. I received a Great service From William! and I will be back soon to purchase another vehicle! More

Aaron and Gus are great to work with. My service experience has been great. Love working with Aaron and Augustin to resolve my problem. Aaron is very personable and his follow up skills ar My service experience has been great. Love working with Aaron and Augustin to resolve my problem. Aaron is very personable and his follow up skills are great. Both gentlemen are professional and really great to work with. I would recommend dealing at this store to anyone looking a buying a BMW. There service is 10 out of 10!!!!! More

Professional team - While it is not my first time to go to and deal with Braman - I always had a very positive experience. This time was to quickly buy a car. Thanks to M While it is not my first time to go to and deal with Braman - I always had a very positive experience. This time was to quickly buy a car. Thanks to Marok Rabari (a fun and professional employee at Braman) she introduced us to Anthony Rubino our sales person. The shopping process, communication, purchase was extremely easy and mostly done on line and phone. More

Finally a good experience at Braman I have been critical of Braman in the past, and have commended my car. This timeI will do the opposite. My dealer experience was excellent, and defi I have been critical of Braman in the past, and have commended my car. This timeI will do the opposite. My dealer experience was excellent, and definitely better from before. From receiving my car, providing a loaner, to the return of my car, everything went as it should at an upscale dealership. On the positive side as well, the mechanics diagnosed several issues that I had not noticed and proceeded to take care of them under warranty. I appreciate this! On the negative side, it bothers me that such problems are happening with a car that has less than 13,000 miles!!!!!!!!!!!!!!!!!!!!!!!! It scares me to think what will happen if I keep the car for a long time, as I was intending to do? How can so many problems (although I didn't even notice them, they are serious problems) occur in a car still so new? More