Braman BMW Miami

Further to my previous review the following: a gentleman by the name Jorge Rouco , Service Director, had reached out to me in order to discuss my grievances and experiences with Braman BMW. I responded tha by the name Jorge Rouco , Service Director, had reached out to me in order to discuss my grievances and experiences with Braman BMW. I responded that I would be open to discuss the issues: never heard from him again. To continue my dialogue as to my first posting on complaints of Braman, I returned my BMW M3 to my shop after the ‘diagnostics’ by Braman’s “technicians”. The diagnostic provided by Braman were absolutely of no help but he service manager, Aaron Vasquez (totally inept to automotive technology)offered the estimate for “repairs” would be around $4000.00 but possibly more as they went along. Really????. Anyway, brought the car back to my garage and at this point I was bent on solving the issues myself. To my shock, as previously mentioned, Braman did not ‘diagnose’ the fact that the shift linkage between actuator shaft and transmission shaft was disconnected due to shorty workmanship from BMW dealer in Wisconsin. Fixed it myself and the car shifted without issue after that. And Braman wanted to charge me $4.000.- for 3 hours work???? I have no words for it. But it gets worse; not only was I sent a video of the ‘diagnostic’ but on the video a service technician made a rude remark about me picking up ,y car and never to come back. Nice…. I should still have the video which I will post. This clearly shows the culture of Braman’s thinking. Anyway, things got worse as when I pulled of the intake manifold, the tech had apparently and purposely disconnected the throttle linkage just so that if I wanted to press the accelerator the car would still be in limp mode. Nice touch Braman BMW!!! After I connected everything properly, the car now runs like a charm. SO TO ANYONE BRINGING THEIR VEHICLE FOR REPAIRS TO BRAMAN, PICK ANOTHER BMW DEALER OR BETTER A BMW SPECIALIST THAT IS NOT AN OFFICIAL DEALER. PLEASE CONTACT ME IF YOU YOU ALTERNATES. I WILL BE HAPPY TO PROVIDE. My email address is lourenspoorter@gmail.com. I will also contact the BMW importer and tell them about my experiences. More

It was the worst experience in my life with the Braman BMW, I do not recommend this dealer to anyone, if somebody wants to buy a car, this is the last dealer to choose. BMW, I do not recommend this dealer to anyone, if somebody wants to buy a car, this is the last dealer to choose. More

let me start with this; how on earth does Branan have 5 stars as reviews on their website? I brought my BMW e46 M3 in for a diagnostic as my smg transmission did not want to shift. their service department stars as reviews on their website? I brought my BMW e46 M3 in for a diagnostic as my smg transmission did not want to shift. their service department (Aaron Vasquez),who has zero technical knowledge about anything with four wheels, informed me that the initial repair bill would be around $4.000,- but could possibly be more as they went along. he did receive all service records for work done by another BMW stealership which showed that the complete smg system had been replaced 1 year prior. I took the car back after paying $400.00 for their pleasure of 'Diagnosing' the issue. only to receive a video afterwards of them inspecting the vehicle and one employee making derogaratory comments me taking back the car and not letting them do the 'repairs'. I took the car back to my workshop and decided to investigate myself. Shockingly I discovered that the previous BMW Stealership in Minnetonka had failed to properly instal the retaining spring for the pin that connects the shift rod to the transmission rod so the pin could fall out and disconnect the coupling bushing. That was all it was. I reconnected (properly this time) and the car shifts like a dream. BMW BRAMAN Stealership wanted to rip me off for $4,000.- and most likely more if I had given them the opportunity by their ' professional' mechanics. Braman dealership is an incompetent and dishonest dealership trying to steal from hard working people. AVOID THIS DEALERSHIP AT ANY COST!!! More

Word is nothing for them. We verbally agreed on a price for a trade in and they changed it on the installment contract. I realized the situation the next day. Despite their ow We verbally agreed on a price for a trade in and they changed it on the installment contract. I realized the situation the next day. Despite their own seller Camilo admited the input was incorrect, their manager Keneth decided not to respect the price agreed. I presented proof in my text messages, I called the dealership more than 100 times, I went myself to the dealer, and they decided not honor the diference in price. So sad to working with people like this. Please find any other dealer but not work with them. More

I wanted a 2023 M440i and was ready to buy the car from Brahman and was working with a salesman for several weeks to build the car I wanted and made an appointment last Saturday to come down and put in my Brahman and was working with a salesman for several weeks to build the car I wanted and made an appointment last Saturday to come down and put in my order. It was then that he informed me that there is a $10,000 "market adjustment" added to the MSRP of the car. I was never informed of this before and wasted my time coming all the way there when they could've told me this before. I find this remarkably unprofessional. This so called "market adjustment" is just a form of remarkable greed by Brahman to take advantage of the lack of supply. Frankly this makes their dealership look highly unethical. I called every dealership in south eastern Florida and not one is charging an extra $10k on top of MSRP. The few that were charging $5k told me that they would even waive the markup. I went to the dealership that is charging zero above MSRP and purchased not only a car for myself but my friend came along and purchased a new x5. My girlfriend will be purchasing an X5 in three months from this dealership when her current lease expires. Brahman lost the sale of three new vehicles due to greed. Nice job More

They lie about fees. Even if you ask. I tried to lease a car and it was 20% more for the same car than Broward dealerships due to fees. I tried to buy my lease and they t Even if you ask. I tried to lease a car and it was 20% more for the same car than Broward dealerships due to fees. I tried to buy my lease and they tried to tack on an extra 3K even though they explicitly said they would not. STAY FAR AWAY. More

I just got my SIXTH BMW from This dealership, highly recommend Braman as the best in South Florida.. Mr. Jesus Pimienta is the best at giving you a VIP experience! No nonsense here! recommend Braman as the best in South Florida.. Mr. Jesus Pimienta is the best at giving you a VIP experience! No nonsense here! More

Worst dealership experience in my history of buying cars. For a high end dealership they act like they are selling Hyundai. Even if you're paying cash you can't get a deal done without loosing days of your l For a high end dealership they act like they are selling Hyundai. Even if you're paying cash you can't get a deal done without loosing days of your life. If I ever step foot in Brahman again it will be too soon. More

Milk every dollar out of you they can. ..typical car dealership experience, never go there with the idea you will be treated fairly! ..typical car dealership experience, never go there with the idea you will be treated fairly! More