Braman BMW Miami

This dealer treats you with great customer service and always try to satisfy the customer. Chris Vicioso the Quintessential Concierge was very helpful n professional. always try to satisfy the customer. Chris Vicioso the Quintessential Concierge was very helpful n professional. More

Always deal with Jomar Orozco.Great service and very professional always on point.Left car in the morning pick up in the afternoon as promise . Beautiful service department. professional always on point.Left car in the morning pick up in the afternoon as promise . Beautiful service department. More

I love Armando. He makes the experience at BMW simplistic He is always kind and very respectful. Thanks you Armando Acosta for all of your patience. They could work on the execution portion of the rentals t He is always kind and very respectful. Thanks you Armando Acosta for all of your patience. They could work on the execution portion of the rentals to make a more smoother transition. More

I was greeted by Felipe Service Adviser, and experience a warm, kind and professional welcome like never before. The other advisor my daughter Christina Alfaro use to have. We change advisor and recommend warm, kind and professional welcome like never before. The other advisor my daughter Christina Alfaro use to have. We change advisor and recommend Felipe with open heart. His is the best.. Thank you Dr. Marilyn Alfaro More

Aaron Vazquez was my service advisor. He was polite and professional. My car was serviced in a timely manner, and washed. Very happy with the experience. professional. My car was serviced in a timely manner, and washed. Very happy with the experience. More

MARUF is simply the best Advisor ever!! Extremely Professional trustworthy and friendly! Congratulations Braman keep it up! Other Dealers should follow your steps Thanks again Professional trustworthy and friendly! Congratulations Braman keep it up! Other Dealers should follow your steps Thanks again More

Went to get a oil change on my BMW, Quick and easy, my service provider Andrew always provides great service. All the staff ids friendly. service provider Andrew always provides great service. All the staff ids friendly. More

Thank you, Braman service department for a great customer service........thank you thank you 🙏🏻 thank you thank you thank you 🙏🏻 thank thank you thank you service........thank you thank you 🙏🏻 thank you thank you thank you 🙏🏻 thank thank you thank you More

Jose Zevallos the sale advisor did an outstanding job in keeping me informed of everything and making sure everything was ok. Truly appreciated. During these difficult times you guys really excel in the ser keeping me informed of everything and making sure everything was ok. Truly appreciated. During these difficult times you guys really excel in the service and as a long term customer I appreciated. Big thank you!! More

Totally disgusted with Braman in Miami. My salesman Alfred is a typical lying salesman, making promises he could not deliver and disappearing after the sale. His managment team in trying to work out m Alfred is a typical lying salesman, making promises he could not deliver and disappearing after the sale. His managment team in trying to work out my concern of owing the last lease payment on my trade in (an Alpina B7) which was not the verbal deal Alfred and I made, were rude and condescending. It was only after calling BMW North America that I got someone who professed understanding but in the end took weeks to give me the same answer, "We cannot help you" after providing the requested texts between myself and Alfred that showed he told me not to pay the invoice when I received it from BMW financial because "the left hand did not know what the right hand was doing". I am exhausted from fighting and in the end, my only defense is to right a review and to never do business with them again. More