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Braman BMW Miami

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
1,492 Reviews
When you buy or lease a new BMW at our Miami, FL, BMW dealership, you'll enjoy plenty of luxurious perks. We can help you schedule a service appointment at our Miami BMW dealership and set you up with a loaner vehicle and other services. We offer vehicle pick-up and delivery as well. Need a part or accessory delivered? We offer complimentary shipping and delivery. Get access to our high-level luxury events that we hold; ask a member of our team for more details.
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2060 Biscayne Blvd

Miami, FL

33137

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Showing 1,492 reviews

March 24, 2025

The service was friendly and efficient. They also sent helpful videos about the service. Thanks. More

by AMURTHY305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey Gonzales
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Mar 26, 2025 -

Braman BMW Miami responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 24, 2025

I loved the service, very attentive, super organized everything, from the moment you arrive they greet you with kindness and cordiality and they quickly call you and do the paperwork for the service, fi More

by Kirenia.carreras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No está en la lista
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Mar 26, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words, Kirenia, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 24, 2025

Every time I go to Braman BMW in Miami, I feel like I get the star treatment. Nasser, one of their service advisor's, is exceptionally professional and he always takes care of me and my cars needs. I love More

by PHILLIPFISHER42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nasser Darwich
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Mar 26, 2025 -

Braman BMW Miami responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Phillip, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 23, 2025

Great and efficient service. Pleasant and very service oriented. Easy and always a pleasure. Thank you More

by OZERSOUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Pimienta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Braman BMW Miami responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman BMW Miami! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 23, 2025

Jay was the best and very helpful with the maintenance of my car. He made it a great experience. More

by BRENDEN.DWYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Mar 24, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Brenden, and we look forward to working with you again. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 23, 2025

Great customer service from Holi. If it wasn’t for the customer service I would have changed dealers. More

by CECILIATAVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Martinez
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Mar 24, 2025 -

Braman BMW Miami responded

Hi Cecilia: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 22, 2025

EXCELLENT. They do a good job. They are very professional. I recommend them. I am satisfied. Thanks. More

by JUANMIGUEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance Department.
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Mar 24, 2025 -

Braman BMW Miami responded

Thanks for sharing about your experience with Braman BMW Miami. We appreciate your business, Juan, and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 22, 2025

Every time I visit the service center I feel appreciated as a customer and they find a solution to my situation More

by DUNIACARIDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maykel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Braman BMW Miami responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 22, 2025

The entire team at Braman BMW is excellent and efficient. It’s first class service at its best. The level of attention is like no other. More

by Terryc1074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osvaldo Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Pimienta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Velazco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Sayago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Moayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Riviera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words, Terry, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 22, 2025

Would not recommend at ALL. They made me feel like I didn’t matter and were extremely rude throughout the entire process. Never got a thank you or a smile. More

by Sierra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Javier Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dayana
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Mar 27, 2025 -

Braman BMW Miami responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Sierra, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

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