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Braman BMW Miami

Miami, FL

4.6
1,869 Reviews
When you buy or lease a new BMW at our Miami, FL, BMW dealership, you'll enjoy plenty of luxurious perks. We can help you schedule a service appointment at our Miami BMW dealership and set you up with a loaner vehicle and other services. We offer vehicle pick-up and delivery as well. Need a part or accessory delivered? We offer complimentary shipping and delivery. Get access to our high-level luxury events that we hold; ask a member of our team for more details.
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2060 Biscayne Blvd

Miami, FL

33137

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Showing 1,869 reviews

November 07, 2025

Went in for a recall and oil change (I have the 3 year oil change plan) they did not want to do my oil change since it was due until March 2028 obviously incorrect but they refused to fix my issue. Then k More

by JOSEALVA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mauricio Alvarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

Braman BMW Miami responded

Providing a positive experience is our top priority, Jose, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

November 05, 2025

Fast and very efficient. Delivered what she promised. Always kept me informed of the status of my vehicle and had it ready for pickup when I arrived. More

by APGALBAN17
Recommend Dealer
Yes
Employees Worked With
Barbara Francisco
Nov 05, 2025 -

Braman BMW Miami responded

Thank you for choosing Braman BMW Miami. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

November 05, 2025

Quick service and friendly staff The staff are friendly and helpful. They performed the service quickly. Good waiting room. More

by mrkhoapham
Recommend Dealer
Yes
Nov 05, 2025 -

Braman BMW Miami responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

November 05, 2025

Since I bought my first BMW I’ve always let braman take care of the service. Working with maruf has always been a pleasure. He’s very helpful and informed. More

by Mr. Brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maruf Muchallah
Nov 05, 2025 -

Braman BMW Miami responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman BMW Miami! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

November 05, 2025

Excellent and smooth The representative was very knowledgeable and courteous. He made my experience outstanding More

by MBOUNAIM2
Recommend Dealer
Yes
Nov 06, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

November 04, 2025

My Sales rep didn't identify what I wanted or valued, just kept pushing features of the vehicle that were unimportant to me. He falsely claimed that I would get a good value for my Trade-in, and I didn't More

by JONJOSEPH1
Recommend Dealer
No
Employees Worked With
Jonathan Sayago
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Sayago
Nov 07, 2025 -

Braman BMW Miami responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

November 03, 2025

Very good experience, Marc was extremely helpful and knowledgeable. He went beyond to accommodate all of my needs. More

by SCOTT@GREENWALDGROUP.COM
Recommend Dealer
Yes
Employees Worked With
Marc Martinez
Nov 03, 2025 -

Braman BMW Miami responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

November 02, 2025

Braman BMW is one of those companies where excellency is always the best, every time I visit it for a maintenance or a repair I feel appreciated as a customer and they always work for the best service; the More

by DUNIACARIDAD
Recommend Dealer
Yes
Employees Worked With
Chris Vicioso
Nov 03, 2025 -

Braman BMW Miami responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Braman BMW Miami, we look forward to having you as a valued customer for many years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

November 02, 2025

Vlad was a delight to work with. He tried his best to find me a new vehicle to lease within my price range, and he succeded! More

by MGT888
Recommend Dealer
Yes
Employees Worked With
Vlad
Nov 02, 2025 -

Braman BMW Miami responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Braman BMW Miami! Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

November 02, 2025

friendly and efficient The service was friendly and high-quality, and they were also kind in facilitating my transportation. More

by doutacris
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 03, 2025 -

Braman BMW Miami responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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