Braman BMW Miami

Efficiency in the Service, punctuality in finishing the service and kindness in helping us. Perhaps you could provide better system for parking while we wait service and kindness in helping us. Perhaps you could provide better system for parking while we wait More

The job was done right. I got to drive a loaner instead of waiting. Ben Ferrer was very nice. Your list of employees below is not very diverse. It's almost all Latin-American. of waiting. Ben Ferrer was very nice. Your list of employees below is not very diverse. It's almost all Latin-American. More

Paolo Santos was great, he made the new lease transition very easy from start to finish and we suggest everyone go to him, of course, everyone involved was also very professional and made this a great exper very easy from start to finish and we suggest everyone go to him, of course, everyone involved was also very professional and made this a great experience. More

Victor was helping us yesterday choosing a car and he was outstanding. Very helpful, informative and pleasant. It was a delightful experience and we definitely will recommend him to friends and family. outstanding. Very helpful, informative and pleasant. It was a delightful experience and we definitely will recommend him to friends and family. More

The best part of Braman service department is Thomas Rutigliano! He is courteous, professional, great attention to detail. Most importantly, he kiss any personal attention and is the epitome of what a Rutigliano! He is courteous, professional, great attention to detail. Most importantly, he kiss any personal attention and is the epitome of what a customer service representative should be. More

Thank you for always providing great service, prices, answering all our questions and love to be treated like I’m part of the Braman Family. answering all our questions and love to be treated like I’m part of the Braman Family. More

Kristopher, was very helpful, trouble shooting the issue I was having with my sound system himself. We determined it was not the car system but my cell phone. Also, received me at pick-up and personally t I was having with my sound system himself. We determined it was not the car system but my cell phone. Also, received me at pick-up and personally took care of my rental car return. Excellent service! Jim Padron More

I bought my car at Vista BMW and switched to Braman because of the horrible experience I had at my first service visit there. Definitely don’t regret the change. because of the horrible experience I had at my first service visit there. Definitely don’t regret the change. More

Felipe Bocangel is very efficient person and has an intense knowledge of the company and the BMW cars. the service was excellent and happy with the outcome intense knowledge of the company and the BMW cars. the service was excellent and happy with the outcome More

I was very dissatisfied with the service. Had to bring my car in since the engine light came on made an appointment for Friday morning, requested a loaner I was told first came first gets the loaner. Fi my car in since the engine light came on made an appointment for Friday morning, requested a loaner I was told first came first gets the loaner. First time I use Israel Vazquez put my name down and by 9:00 AM I was told no more loaners. Spoke to the manager and luckily he got me one, never imagined that my card would not get looked at until Monday and finally got my car back on Wednesday and probably the service adviser that made it happen is Felipe. I think that if you don't have enough personnel then decline the appointments or I should have been told from the beginning how many days my car would sit there. With 15,000 miles and under warranty it seems that my car was NOT a priority. What a difference in the service that Mercedes Benz provides. More