Braman BMW Miami

Great service. Had an issue with trying to get a loaner — but everything was eventually resolved, and everyone was very professional about it, especially Scott Olsen, who is FANTASTIC! but everything was eventually resolved, and everyone was very professional about it, especially Scott Olsen, who is FANTASTIC! More

Kristopher Barres was a 5 star service advisor to work with. Very friendly and professional.Will come back to Braman for all of my BMW needs. with. Very friendly and professional.Will come back to Braman for all of my BMW needs. More

Not good communication and lost trust with my service advisor. My car repair took way too long and I was not offered an estimated time of repair. Not happy at all with the service. advisor. My car repair took way too long and I was not offered an estimated time of repair. Not happy at all with the service. More

Every aspect of the service experience, from intake of the car to it being returned to me, and everything in between (including the loaner car process) was positive. Maico took care of me, kept me inform the car to it being returned to me, and everything in between (including the loaner car process) was positive. Maico took care of me, kept me informed and was very helpful. I had bought the car up north, and was so pleased that I was treated as if I were a long time customer. More

Did not fix problem. Was there for two days. Noise still present, like the issue was NEVER addressed. Certainly didn’t fix. Very annoying. Mad present, like the issue was NEVER addressed. Certainly didn’t fix. Very annoying. Mad More

Excellent service! Very courteous staff and little wait to pick up vehicle. My car was returned very clean and work done to my satisfaction. Thank you. to pick up vehicle. My car was returned very clean and work done to my satisfaction. Thank you. More

Antonella, Jose and Alejandro are great! everything was smooth and very pleasant. I will always recommend as I always do. I want to thank everybody. smooth and very pleasant. I will always recommend as I always do. I want to thank everybody. More

Thank you for replacing our compressor on our 2015 MINI so promptly. We have to drive three hours from Key West for service, so getting us in by 7a and out by noon was great. so promptly. We have to drive three hours from Key West for service, so getting us in by 7a and out by noon was great. More

Excellent experience. Excellent service advisor. Rental car service was timely. Very satisfied. I think what I wrote sufficiently described my experience. Annoying to impose a 25 word minimum. car service was timely. Very satisfied. I think what I wrote sufficiently described my experience. Annoying to impose a 25 word minimum. More

The reason I picked Braman is because of the great service I received years ago when I took the car I used to have there for maintenance. Everyone in the dealership was pleasant. The only issue is t service I received years ago when I took the car I used to have there for maintenance. Everyone in the dealership was pleasant. The only issue is that there were many walk-ins the day I was there, and they seemed under staffed. So at times I felt I had to figure things out on my own in regards to the purchase of the car, insurance, etc. I was treated really well. There were several cars to choose from, and no one pushed me or tried to convince me to pick one or the other. Everything was simple, straight forward, and very factual. No hidden agendas. Carlos Munoz and Nery Cejas were great. Carlos was very patient with me and a great listener. Nery made the signing of paperwork (which could have been tedious) a fast and easy experience. I love that they give you a USB flash drive with a copy of all paperwork you signed (instead of printed paper). The fact the dealership was so busy shows that they are really good at what they do. They just need more people working there, I think, Other than that, the experience was exceptional. I am very happy with my purchase! More