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Braman BMW Miami

Miami, FL

4.5
1,499 Reviews
When you buy or lease a new BMW at our Miami, FL, BMW dealership, you'll enjoy plenty of luxurious perks. We can help you schedule a service appointment at our Miami BMW dealership and set you up with a loaner vehicle and other services. We offer vehicle pick-up and delivery as well. Need a part or accessory delivered? We offer complimentary shipping and delivery. Get access to our high-level luxury events that we hold; ask a member of our team for more details.
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2060 Biscayne Blvd

Miami, FL

33137

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Showing 1,499 reviews

February 28, 2025

Excelente atención al cliente me atendió Álvarez Jeasiel un trabajador bastante amable y profesional en su trabajo More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Álvarez Jeasiel
Feb 28, 2025 -

Braman BMW Miami responded

Thank you, Carlos! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 28, 2025

Holli was amazing, the best service center experience I have had. She was diligent, helpful, and knowledgeable all the way through. 10/10. More

by AIPARRAGUIRRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holli Salazar
Feb 28, 2025 -

Braman BMW Miami responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 28, 2025

Upon dropping off my car for service I was assigned a loaner you’re supposed to sign up on iPad for next in line. iPad was not working and people who got there after me were attended before me. Just felt More

by MARVINACERON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maruf Muchallah
Feb 28, 2025 -

Braman BMW Miami responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Marvin, and hopefully, we can get to the bottom of this. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 28, 2025

Dealership is very professional. Car reception done rapidly and all is well explained. Video sent is easy to access and comprehend. Loaner is a good car. More

by cdguilliod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick st germain
Feb 28, 2025 -

Braman BMW Miami responded

Thank you for choosing Braman BMW Miami. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 28, 2025

we made the appointment, and the follow thru the whole process with communication and advise. More

by gcortes0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrey Lopez
Feb 28, 2025 -

Braman BMW Miami responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 28, 2025

the rep was professional he sent me to the reception to pick up my rental car the desk was understaffed i had to wait 20 minutes for someone to take care of me More

by sawyeran54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Feb 28, 2025 -

Braman BMW Miami responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 28, 2025

Simply: Grest service! ! Same day and faster than expected. Maybe lucky, but it was like this. More

by OMAR27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrey Lopez
Mar 01, 2025 -

Braman BMW Miami responded

Thank you for choosing Braman BMW Miami. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 28, 2025

Carlos and the team at Braman BMW Miami made the online buying process so convenient and easy. They were upfront and transparent about the pricing, all the associated costs, and options available for the v More

by CORY_LYNCH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Joseph
Mar 01, 2025 -

Braman BMW Miami responded

Quality customer service is always our number one priority, and we're happy to hear that Carlos met your expectations. Thank you for choosing Braman BMW Miami. We look forward to having you as one of our valued customers for many more years to come! Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

February 28, 2025

Had a great experience in the service department. Bismarck went above and beyond. He asked me the problem with my car to make sure all the issues would be checked and repaired.. He set up the loaner More

by ERNIEC1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bismarck
Mar 01, 2025 -

Braman BMW Miami responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 28, 2025

This dealership is okay. WiFi is okay, wait time is okay. Nothing special. Nothing recommendable. More

by Screen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harvey gonzalez
Mar 03, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Braman BMW Miami Team

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