Braman BMW Miami

I negotiated the deal with my sales representative. Then Buzz, her supervisor, came and said we can not go any lower than this. I agreed and we shook hands and he said Congrats. Then after 30 minutes he c Buzz, her supervisor, came and said we can not go any lower than this. I agreed and we shook hands and he said Congrats. Then after 30 minutes he came out and said I thought it was a different car, and you have to pay more! I said no way, you saw the car we were talking about and we had a deal. He said then do not buy it! Then Gus, his supervisor came out and said, just pay a little more and it will be okay. I said again, no way! Anyway after an aggrivating and horrible hour, they relented. It completely ruined my car buying experience. I drove my car home and put it in the garage and did not even want to drive it for a week! More

Took Mini in to be serviced - a few minor problems with the car. Rick was really rude - as if one of the problems (broken cover on middle brake light) was because of user intentionally tearing it off! Pr the car. Rick was really rude - as if one of the problems (broken cover on middle brake light) was because of user intentionally tearing it off! Problem with window, even though he replicated the problem when the car was dropped off, was not fixed, with a note on the invoice that user should not push close window button when window was closed (not the problem). The middle brake light had to be completely replaced: and is now nonfunctional. Rude, incompetent and just plain not worth the stress. More

I wanted a trailer hitch wiring harness and was told a price that i knew wasnt possible. I told them i only wanted the wiring harness, not the whole hitch. I think they tried to bait and switch me cuz i price that i knew wasnt possible. I told them i only wanted the wiring harness, not the whole hitch. I think they tried to bait and switch me cuz i already knew what the X5 needed regarding a simple wiring harness. I let it go. I also wanted my tire pressure monitor reset after having a flat tire the week before. They told me i had another flat tire, exact same tire, and wanted to sell me a new tire. I thought it was BS since the tire was just replaced. They tried to sell me on something else and i said no thx, ill be back for my truck right away. Not more than a couple of days later i get the exact same tire flat. The tire repair guy said the angle of the nail wasnt consistent with driving since it punctured the side wall very high on the sidewall. Sabotage? Who knows. More

If you go to Braman for Service, make sure you ask for <br>If you go to Braman for Service, make sure you ask for Danny. This guy helps you out and makes sure your taken cared of. Lauderdale Imports is n <br>If you go to Braman for Service, make sure you ask for Danny. This guy helps you out and makes sure your taken cared of. Lauderdale Imports is not bad either. But I never found a person, that makes sure your problems are resolved and goes the extra mile. I have never really liked Braman for sales, but I would recommend service. More

Would agree with previous comments regarding BMW dealerships in South Florida. Believe is finding a good salesman, which is not always an easy task. Troy Arch, was the sales guy on my first BMW 530i dealerships in South Florida. Believe is finding a good salesman, which is not always an easy task. Troy Arch, was the sales guy on my first BMW 530i. He was great, provided exceptional service and fair and equitable pricing. He is now the Sales Mgr and would recommend him as a salesman with honesty, respect and integrity. My experience with their service department thereafter was horrible. And after 3 horrible experiences, actually wrote to the president of BMW USA to complain. There have been some major changes there and believe they are attempting to address these inefficiencies. I'm about to enter into a new lease and would prefer to fet another beamer. It's a great car! I have met with Troy to discusss my concerns. Miami has a rep for bad service in general everywhere, and to some degree it's true. At this juncture, i may use Braman Miami again, but am also searching other dealerships, distributors before signing on the dotted line. More