Braman BMW Miami

Ease of purchase. Straightforward Very efficient. Respected my time. Very professional. Communicated well. Car was well priced. Easy financing process. Didn't take long. Answered all q Very efficient. Respected my time. Very professional. Communicated well. Car was well priced. Easy financing process. Didn't take long. Answered all questions.Explained features. More

Amazing Jose was very polite and honest. He offered great customer service. The place is comfortable and he made you feel relax. I recommend it!!!! 100% Jose was very polite and honest. He offered great customer service. The place is comfortable and he made you feel relax. I recommend it!!!! 100% More

Best Service Ever!!! The service dept is outstanding, its the was they welcome you when you arrive. Very generous and friendly, and their personality is awesome. Also my s The service dept is outstanding, its the was they welcome you when you arrive. Very generous and friendly, and their personality is awesome. Also my service advisor Maruf is very attentive when I call with a problem. Besides that BMW is my favorite car, and this is my 3rd one, the service dept has a great impact as to why I continue to be a BMW customer. More

Great Experience Overall great buying experience. Service was great up to the standards you would expect from a BMW dealer. I would recommend this dealer to anyone, it Overall great buying experience. Service was great up to the standards you would expect from a BMW dealer. I would recommend this dealer to anyone, it was a very pleasurable experience. More

Over the top pricing for service I serviced my BMW135 for the drivers side window that fell behind the door panel. My contact person @ the dealership was nice enough to describe the p I serviced my BMW135 for the drivers side window that fell behind the door panel. My contact person @ the dealership was nice enough to describe the part that was broken behind the door panel. It was describe as a piece of plastic that held two hinges that pulled up and lowered the window.. Not only was the part not in stock,but then the cost of the part and labor came to play. With already leaving the dealership with a loaner car.. I had no other choice but to accept a $874.00, plus taxes, charged for the small plastic part that had broken. To add to the above, when I did pick up m car, the door panel had a permanent hole (noticeable), done during service. Currently, I am awaiting 14 business days for a new door panel to come in. To be honest, next time I will do my research and find an alternate place to service my car.. The service was horrible & the price was super unreasonable even for a BMW. I am Very disappointed. More

Purchase of new BMW Had a very pleasant and professional experience. Sales representative was very informative and had great product knowledge. He exemplifies your dealer Had a very pleasant and professional experience. Sales representative was very informative and had great product knowledge. He exemplifies your dealership and should be commended for his efforts. More

my service at braman I love that I do not have to worry about anything! Felipe my Service adviser, takes care of me from the moment I come in, I do not have to be worryi I love that I do not have to worry about anything! Felipe my Service adviser, takes care of me from the moment I come in, I do not have to be worrying about talking to different people, my car is giving to me nice and clean and everything in working order, Felipe does not roll his eyes when he ask me what wrong wit the car and I just say " everything is lighting up I do not know" His patience and concern are genuine. My Husband does not feel like he has to go with me he knows Felipe is there for me. More

excellent service Carlos was really helpful And friendly Easy steps to follow And a really good service i will definitely come back for my next car Thank You!!!!! Carlos was really helpful And friendly Easy steps to follow And a really good service i will definitely come back for my next car Thank You!!!!! More

Sales experience Mark Martinez was excellent. I have worked with him twice. Both experiences were very professional, efficient and convenient. Great experience and I Mark Martinez was excellent. I have worked with him twice. Both experiences were very professional, efficient and convenient. Great experience and I would highly recommend Mark and the dealership. More

Great effort from salesman (Lazaro) to get us what we wanted I'm very please with the effort the saleperson showed in getting us the vehicle we wanted in even though we came into the dealer not knowing what feat I'm very please with the effort the saleperson showed in getting us the vehicle we wanted in even though we came into the dealer not knowing what features and options were beat suited for our family. More