Braman BMW Miami

Purchase of new BMW Had a very pleasant and professional experience. Sales representative was very informative and had great product knowledge. He exemplifies your dealer Had a very pleasant and professional experience. Sales representative was very informative and had great product knowledge. He exemplifies your dealership and should be commended for his efforts. More

Over the top pricing for service I serviced my BMW135 for the drivers side window that fell behind the door panel. My contact person @ the dealership was nice enough to describe the p I serviced my BMW135 for the drivers side window that fell behind the door panel. My contact person @ the dealership was nice enough to describe the part that was broken behind the door panel. It was describe as a piece of plastic that held two hinges that pulled up and lowered the window.. Not only was the part not in stock,but then the cost of the part and labor came to play. With already leaving the dealership with a loaner car.. I had no other choice but to accept a $874.00, plus taxes, charged for the small plastic part that had broken. To add to the above, when I did pick up m car, the door panel had a permanent hole (noticeable), done during service. Currently, I am awaiting 14 business days for a new door panel to come in. To be honest, next time I will do my research and find an alternate place to service my car.. The service was horrible & the price was super unreasonable even for a BMW. I am Very disappointed. More

my service at braman I love that I do not have to worry about anything! Felipe my Service adviser, takes care of me from the moment I come in, I do not have to be worryi I love that I do not have to worry about anything! Felipe my Service adviser, takes care of me from the moment I come in, I do not have to be worrying about talking to different people, my car is giving to me nice and clean and everything in working order, Felipe does not roll his eyes when he ask me what wrong wit the car and I just say " everything is lighting up I do not know" His patience and concern are genuine. My Husband does not feel like he has to go with me he knows Felipe is there for me. More

excellent service Carlos was really helpful And friendly Easy steps to follow And a really good service i will definitely come back for my next car Thank You!!!!! Carlos was really helpful And friendly Easy steps to follow And a really good service i will definitely come back for my next car Thank You!!!!! More

Sales experience Mark Martinez was excellent. I have worked with him twice. Both experiences were very professional, efficient and convenient. Great experience and I Mark Martinez was excellent. I have worked with him twice. Both experiences were very professional, efficient and convenient. Great experience and I would highly recommend Mark and the dealership. More

Great effort from salesman (Lazaro) to get us what we wanted I'm very please with the effort the saleperson showed in getting us the vehicle we wanted in even though we came into the dealer not knowing what feat I'm very please with the effort the saleperson showed in getting us the vehicle we wanted in even though we came into the dealer not knowing what features and options were beat suited for our family. More

Extremely Fast Once again, great experience with Jessika. Dropped car off, got loaner and was informed 1 hour later that it was ready....washed and all. She did it a Once again, great experience with Jessika. Dropped car off, got loaner and was informed 1 hour later that it was ready....washed and all. She did it again. That's why i have referred her to my clients and friends. More

Excellent I got to Braman BMW in Miami to have my car serviced and I preferred to wait, everything was done in around 1 hour that's is the right time. I 'm pl I got to Braman BMW in Miami to have my car serviced and I preferred to wait, everything was done in around 1 hour that's is the right time. I 'm pleased with the process. More

Great Experience Good customer services, clean environment, professionalism from sales and finance, car delivery clean, great attention from everybody at the dealershi Good customer services, clean environment, professionalism from sales and finance, car delivery clean, great attention from everybody at the dealership, I have one of the best experience More

great experience rodrigo was extremely helpful . He explain the process and keep me inform about the vehicle repair. I will personally recommend rodrigo. Great experie rodrigo was extremely helpful . He explain the process and keep me inform about the vehicle repair. I will personally recommend rodrigo. Great experience and very professional. More