Braman BMW Miami

Professional, personalized, direct, great service. Braman BMW Service department has taken service to a new level. I walked for my appoinment for a regular service with Mr Muchallah,a bit late given to Braman BMW Service department has taken service to a new level. I walked for my appoinment for a regular service with Mr Muchallah,a bit late given to hectic traffic at that time, but a few calls were received from Mr Muchallah sympathizing about it. While introducing each other, he smoothly walked me to his desk in which a bottle of water was waiting for my acceptance. Paper work was made, professional relationship was created, and Braman BMW Service in Biscayne was becoming my perfect choice. More

new car lease This is my 10th purchase/lease from Braman BMW and as always everything was simple, fast, and the representative was friendly and very knowledgeable. This is my 10th purchase/lease from Braman BMW and as always everything was simple, fast, and the representative was friendly and very knowledgeable. I will be back! More

WARNING!!! STAY AWAY FROM THOSE TWO. I just got 2 hours of my time wasted by 2 clowns ( Augustin Falcon and Manuf Muchallah) at Braman BMW in Miami who have absolutely no idea how custome I just got 2 hours of my time wasted by 2 clowns ( Augustin Falcon and Manuf Muchallah) at Braman BMW in Miami who have absolutely no idea how customers should be treated. Clown #1 so called " Service Manager) invited me to come so they can see what they did to destroy my 08 BMW after a simple oil change. My car was perfect before the oil change, now they are telling me it has transmission problems and coil is misfiring after I spent more than 10 grands to get everything up to date in this car. I will not do business with an one associated with braman until these two clowns are fully assess for there customer service skill because their are below someone selling fish at the flea market. Business is business as a service manager, you provide result, not be BFF with someone as Manuf who has a xxxxty customer service skills and allow him to work to tanish the Braman's brand. A general manager, should reprimand those two if not terminate them for AWFUL CUSTOMER SERVICE. More

Great service. Great service as always. Not too happy with the fact the last 2 times I have come in for service a bmw was not available for a loaner. Last time there Great service as always. Not too happy with the fact the last 2 times I have come in for service a bmw was not available for a loaner. Last time there was not. This time I lucked out and after complaining I got one. Other than that, Kristopher my service advisor was excellent and everything else was smooth. More

Excellence in Service Engine light is on X1. No appointment needed. Parts en route. Car back. Is that service or what? Don’t wait ,service it here. Why take chances. Engine light is on X1. No appointment needed. Parts en route. Car back. Is that service or what? Don’t wait ,service it here. Why take chances. More

Amazing service! I left BMW about 12 years ago because the service at South Motors was horrible. Spent the last 12 years at The Collection and their service was outsta I left BMW about 12 years ago because the service at South Motors was horrible. Spent the last 12 years at The Collection and their service was outstanding, but we wanted a switch from Audi and Porsche. We decided to give BMW another try and after Saturday's experience I am extremely happy that we did. Outstanding Service! More

Advisor performance Just have to thank Sue for her outstanding performance with us! Our experience would have not been so great if weren’t for her kind attention. Just have to thank Sue for her outstanding performance with us! Our experience would have not been so great if weren’t for her kind attention. More

great service Kristopher Barres was most helpful and a pleasure to work with! Helpful in every regard and made the service easy and productive. Great service adviso Kristopher Barres was most helpful and a pleasure to work with! Helpful in every regard and made the service easy and productive. Great service advisor and highly recommended. More

Bmw service Excellent service from technician. Professional and friendly. Everything was as promised. They provided a loaner car so I didn’t have to wait xxxxxxxx Excellent service from technician. Professional and friendly. Everything was as promised. They provided a loaner car so I didn’t have to wait xxxxxxxx xxxx More

New BMW Just a fantastic experience all around. Special shot to to my Client services guy Ezequiel Trejo. Not only a great Client services person but a great Just a fantastic experience all around. Special shot to to my Client services guy Ezequiel Trejo. Not only a great Client services person but a great guy. I felt no pressure at all. Just awesome! More