Braman BMW Jupiter

Jimmy was great. Personable, courteous, responsive and patient. Explained everything and followed up to verify if we had any concerns or questions. Good job by Jimmy! patient. Explained everything and followed up to verify if we had any concerns or questions. Good job by Jimmy! More

I first visited Braman BMW Jupiter in November 2012 to inquire about a certified, pre-owned BMW as a replacement for a recently purchased Lexus. Mark Bellew greeted me at the door and offered to assist. I inquire about a certified, pre-owned BMW as a replacement for a recently purchased Lexus. Mark Bellew greeted me at the door and offered to assist. I had done some on line research and presented the paperwork to Mark. He worked with me to locate the cars that I was interested in and ultimately test drove a 2010 BMW X5. I traded the Lexus for that X5. The whole experience was pleasant and I did not feel pressured by a "heavy sales hand." Kevin Henry was also extremely pleasant as we waded through all of the paperwork at the end of the day. Last week I was invited to the VIP weekend event and, on a whim, walked in and asked for Mark. He was already with another customer so Curt Clemens assisted me. Long story very short.... I traded the 2010 X5 for a 2012 X5 and both Curt and Mark were extremely pleasant, helpful and supportive as I made the decision to make the trade. I have been driving BMW's since 1996 and was very sorry to make the trade to the Lexus. Thankfully, with the assistance of Mark Bellew, Kevin Henry, Curt Clemens and Marlin Randle I feel as if I have a car dealership that works with me in a very friendly, professional manner. Thank you Braman Jupiter and to the guys that I can trust and feel comfortable with! More

This was my second purchase from Jupiter Braman BMW. I can't say enough about this dealership. They go above and beyond on service and,customer satisfaction . They care about the customer. When I visit th can't say enough about this dealership. They go above and beyond on service and,customer satisfaction . They care about the customer. When I visit the dealership they treat me as family. I will only buy from my salesman Steven Lee in the future. I have told my friends and family if they need a car, visit Jupiter BMW and talk to Steve. Gentleman Thanks for everything. I love the 2012 650 I .Its a amazing car!!!!!! Phil J More

Nicole did a wonderful job of helping me find the car I was looking for. She was very kind and accommodating. She was even available to help me with questions and concerns over the holiday break which is r was looking for. She was very kind and accommodating. She was even available to help me with questions and concerns over the holiday break which is rare. Great dealership and better people. More

I worked with Steven Lee at the Braman Jupiter location when I purchased the car and was excellent. More importantly, he didnt just disappear once the sale was completed. Whenever I had a question he wou when I purchased the car and was excellent. More importantly, he didnt just disappear once the sale was completed. Whenever I had a question he would promptly call me back. Then when I had an issue with the car he resolved it immediately which I was highly surprised and pleased that he was able to do so. He goes above and beyond what one would expect with respect to customer service. He deserves the highest praise and a promotion. More

Jimmy was very helful with all aspects of the sale and is a perfect genteleman. He shouwd us how we could get a $300 extra rebate from BMW Financial. We were not going to get the tire and wheel coverage but a perfect genteleman. He shouwd us how we could get a $300 extra rebate from BMW Financial. We were not going to get the tire and wheel coverage but he explained the value and the great advantage to us so we went back and purchased this coverage. Our daughter has the same car and got the coverage 5 years ago. She explained to us that she had 4 flats, 2 wheel replacement and one wheel repair during that time. With this information we were happy that Jimmy talked us into this coverage. Suggest you get it also. Thanks so much to Jimmy and Mike for the good price and we look forward to the excellent service we heard about. We will see you again in about a year when our other BMW comes off lease for another good deal. More

Overall my experience was pleasant. The staff went all out to help me with my problem. It was kind of them to lend me a vehicle until the problem was resolved. Steve Lee was especially helpful and gave m out to help me with my problem. It was kind of them to lend me a vehicle until the problem was resolved. Steve Lee was especially helpful and gave me an intense course in the technical mysteries of the 328 I that I had leased. He was through and very knowledgeable and friendly. Mike, the manager, was in for the final touches. All in all it was a good experience. Thanks, Dr.David Greene More

I was interested in a truck with good gas mileage in exchange for my Dodge Charger. I drive quite a bit for work, and I needed to get into a lower mileage vehicle as soon as possible after accruing over exchange for my Dodge Charger. I drive quite a bit for work, and I needed to get into a lower mileage vehicle as soon as possible after accruing over 90,000 miles in my Dodge. Mike Trapasso quickly recognized my needs and showed me all of the available options. Steve Lee was very knowledgeable of the Toyota Runner and took me for a test drive. Mike facilitated the trade-in and sale process very quickly. I was in the Toyota witihn a couple of days. I would recommend your dealership to anyone as a result of Mike Trapasso and Steve Lee. More

I have been a BMW customer for over 20 years...I must say that BMW Dealerships wherever I travel, provide very professional service...My Braman experience with Steven Lee goes far beyond exceptional! I ha that BMW Dealerships wherever I travel, provide very professional service...My Braman experience with Steven Lee goes far beyond exceptional! I have Never seen a more dedicated employee as Steven. Not only is he knowledgeable about his product line,this is combined by a very pleasant personality. It is certainly a feather in managements cap, having an employee as steven on its team. A special thank you goes out to Mike Trapasso, for his professional management skills. Yours Truly, Gil Lieberman More

Steven Lee skillfully approached me on Saturday morning while I awaited service on my 335C. Steven's introduction to the Jupiter sales team was the beginning of a positive buying experience. The new X3 I while I awaited service on my 335C. Steven's introduction to the Jupiter sales team was the beginning of a positive buying experience. The new X3 I purchased for my wife is my tenth BMW since 1999. I'm a believer. One of my BMWs was a 6 series purchased at the Palm Beach Braman dealership. That actually was my worst experience ever due to the total chaos of such a busy impersonal atmosphere. I haven't been back. I am so glad that the Braman leadership succeeded with City of Jupiter officals resulting in the new excellent location. Won me back from the Ft Pierce Coggins dealership. Steven Lee provided all parts of my purchase better than any other salesman in my past. He made me feel like a new friend, worked hard to find a solution to my goals and made the sale. I had not intended to buy a car - just service one of my BMWs. Michael Trapasso made the point of personally introducing himself to me. When I returned to show my wife a demo X3, Michael welcomed us and had my potential trade- in valued. Michael also emailed me later on Saturday night. What a nice touch! Steven helped us understand the benefits of a new 2013 X3 on Saturday afternoon and helped my wife understand the capablilities during a test drive. We slept on the deal and returned on Sunday afternoon. Steven had everything approved and ready for me on Sunday. Clay Morrison said hello and we had a great dicussion. Steven introduced me to Kevin Henry who professionally finished off the sale. Nothing would have worked without Steven. He is an excellent salesman supported by a great Braman management team in Jupiter. I have three other BMWs that need updating. I'll be back with the Jupiter Braman team! Best regards! Charles F Jenks Jr, CFP, MBA, ChFC, CASL Senior Vice President Financial Security Advisory, Inc. More